PODS Moving & Storage, started in 1998, provides robust moving and storage services for over two decades. Originally known as Portable on Demand Storage, PODS revolutionized the industry with its invention of portable storage containers which made access to belongings convenient. With international services in the US, Canada, Australia, and the UK, and employing over 3,000 associates, PODS offers a variety of services that cater to customers' individual needs. For those requiring movers in Fort Worth, TX, PODS provides solutions for every situation including built-in storage and adjustable scheduling, making rescheduling easy.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: North Richland Hills, Bedford, Keller, Haltom City, Hurst, WataugaShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
Not Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage has overwhelmingly negative reviews, with customers frequently expressing severe disappointment and dissatisfaction with the services provided.
Recent Reviews Mention...
“excellent service”
“recommend this company and would hire again”
“had a horrible experience”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally struggles with consistent on-time deliveries, experiencing numerous delays and communication issues, despite some instances of timely service.
Recent Reviews Mention...
“Service delays by multiple days”
“exact-timing-service from beginning to end”
“they were very late”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is consistently criticized for being extremely expensive, with customers experiencing overcharges and unexpected high fees, leading to wide dissatisfaction.
Recent Reviews Mention...
“charged me $300 to reschedule.”
“Pods charged more than quoted, very expensive”
“PODS was too expensive”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage faces significant challenges, as many customers report difficulty accessing support, receiving inconsistent information, and experiencing overall poor responsiveness, despite a few instances of positive interactions.
Recent Reviews Mention...
“problems with the chat text”
“couldn't reschedule online as stated.”
“reliable, consistent communication”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has a pervasive issue with overcharging, not adhering to original quotes, and unauthorized credit card charges, leading to widespread customer dissatisfaction.
Recent Reviews Mention...
“charged me $300 to reschedule despite website claims.”
“honest and exact-timing-service implies sticking to quoted prices”
“Did not stick to the quoted price”
Customer Insights
Cost: $ 1295.00 from 10 reviews
Interstate Move Duration: 12 days from 4 reviews
Great Crew Members
Ishmael, Deleod | great job and super friendly |
Ismael | Put the pod where I wanted, not easy. Thanks. |
Ismael DeLeon | professional, helpful and just an all around nice man |
Wiliam Brown | Wiliam went out of his way to deliver and pick up |
Joe | Joe Hinton was very skilled and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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