Compass Self Storage is a storage and moving company with multiple locations across the United States. Acting as a storage concierge service, they offer personal, business, boat, and RV storage solutions and can arrange truck rental and contact moving services in Benbrook, TX on your behalf. The company is dedicated to customer satisfaction and provides climate-controlled units, contactless rentals, secure entry access, and convenient payment options. Compass Self Storage aims to take the hassle out of storing by providing packing and moving supplies, dependable security, and expert, friendly service.
Compass Self Storage
Moving Services
- Truck Rental
- Packing Supplies
- Contact Moving Services On Your Behalf
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.26/10
Nationwide Average: 8.44/10
Compass Self Storage is highly praised for its excellent customer service, professional and friendly staff, efficient process, and the cleanliness of its facilities, reflecting a consistently positive experience from most reviews.
Recent Reviews Mention...
“great service”
“great customer service”
“Friendly and good service”
2. Affordability
7.75/10
Nationwide Average: 7.69/10
Compass Self Storage generally provides good value with some customers expressing satisfaction over deals and pricing, though a few have concerns about sporadic rate increases.
Recent Reviews Mention...
“rates raised sporadically”
“good price”
“unbeatable deal on moving in”
3. Communication
9.7/10
Nationwide Average: 7.53/10
Compass Self Storage receives overwhelmingly positive feedback for its customer service, particularly noting the helpfulness and professionalism of its staff, with several mentions of exceptional service provided by individuals such as Mary, showcasing their efficiency and responsiveness in addressing customer needs.
Recent Reviews Mention...
“Mary made everything super easy”
“Mary B provided awesome customer service”
“Mary at the front desk was very helpful”
4. Stick to Prices
3.27/10
Nationwide Average: 5.99/10
Compass Self Storage generally appears to fall short of expectations, with many customers experiencing unexpected bill increases and not honoring promotional offers, despite a single instance of price consistency noted.
Recent Reviews Mention...
“bill increases”
“they raised the price without any sort of notice”
“they did not honor the free month as promised”
Great Crew Members
| Arianna | Arianna is very kind and polite |
| Mary | Mary went above and beyond helping me |
| Mary | very helpful |
| Mary B | Mary B provided excellent service and sang a song |
| Mary | Mary was very helpful close to closing time |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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