Located both in Dallas and Austin, Texas, is the well-established moving company, Brother Bear Moving. They've been serving their localities since 2016 by offering a comprehensive range of services such as labor-only, packing-only, long-distance moving, and commercial moving. Led by CEO Ryan Carter, this experienced team is committed to ensuring a seamless moving journey for their clientele. They prioritize customer satisfaction, property protection, respect, and clear communication. With over two decades of professional experience in the moving industry, Brother Bear Moving is dedicated to easing the entire moving process for their clients by providing tailored service and meticulous attention to detail. If you're looking for other movers in Burleson, TX, do visit our city page for a fuller list.
Brother Bear Moving
About Brother Bear Moving
Additional Cities Served: Benbrook, White Settlement, Joshua, Everman, Reno, Hudson OaksShow More >
Moving Services
- Labor Only
- Packing Only
- Long Distance
- Commercial
Not Authorized
for Interstate Moves
Last Checked: 09/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Brother Bear Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Brother Bear Moving receives mixed but predominantly positive testimonials with customers praising their efficiency, professionalism, and exceptional moving services, despite some experiencing severe customer service issues and reporting damages.
Recent Reviews Mention...
“worst customer service experiences ever dealt with”
“DO NOT USE THIS COMPANY!!!”
“This company is the worse and should be shut down.”
2. Punctuality
Nationwide Average: 8.07/10
Brother Bear Moving has received mixed feedback with several instances of tardiness and no-shows, but also a significant number of praises for their on-time arrivals and dependable scheduling.
Recent Reviews Mention...
“supposed to arrive between 8:30-9:30AM but did not”
“They missed my move date and then canceled.”
“missed a move and dodge calls”
3. Affordability
Nationwide Average: 7.69/10
Brother Bear Moving seems to have mixed perceptions ranging from criticism over high prices and misleading practices to appreciative feedback for significantly lower costs and very reasonable pricing that customers find satisfactory.
Recent Reviews Mention...
“implied to be expensive due to financial strain”
“stole everything we owned, likely unaffordable”
“Their office physical address is not real.”
4. Communication
Nationwide Average: 7.53/10
Brother Bear Moving has received mixed reviews, with numerous customers reporting extremely poor responsiveness and lack of contact, while others praise the company for great communication and responsiveness.
Recent Reviews Mention...
“no response and text received very late”
“No explanation for missing move date or cancelation.”
“continue to dodge calls”
5. Stick to Prices
Nationwide Average: 5.99/10
Brother Bear Moving has mixed feedback, with several customers expressing dissatisfaction over being charged more than quoted and unethical practices, while another segment highlights positive experiences with accurate quotes and clear communication of costs.
Recent Reviews Mention...
“implying cost increased due to their error”
“did not stick to ethical business practices”
“The quoted price means nothing if theft occurs.”
Customer Insights
Local Move Duration: 3 hours from 5 reviews
Great Crew Members
Ryan Carter | promised to ship but failed to deliver |
LJ | LJ was great at explaining the policy |
Makoni, Bryce | Awesome service and careful with heavy items |
Caesar,Jacoby | they did an amazing job |
Leo, Alonso | they did a fantastic job and were very efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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