PODS Moving & Storage, based in El Paso, Texas, is a leader in the moving and storage industry with nearly 25 years of experience. The company offers personalized solutions for moves and provides customers with flexible and convenient options, such as pay-as-you-go pricing and adjustable scheduling. PODS' services include local and long-distance moving, on-site and off-site storage, packing and loading assistance, moving supplies, and car shipping. They also offer various container sizes, giving customers the perfect fit for their needs. The company is known for its innovation in portable storage containers and its revolutionary hydraulic system, PODZILLA, to ensure the safe transport of customers' belongings.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Socorro, Horizon City, Sunland Park, Mesilla
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Safely ship your vehicle
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 10/04/24The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally delivers satisfying service with high praise for its customer service, though there are complaints about excessive charges for unsatisfactory service.
Recent Reviews Mention...
“very happy with the service ”
“great experience”
“quality of service was great”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage significantly disappoints customers with scheduling errors and failure to show up as agreed.
Recent Reviews Mention...
“Timely arrival of pod”
“delivery delayed by days”
“the driver called ahead and was on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage elicits mixed reviews, with some finding great value in promotional rates while others deem it overpriced relative to the service provided.
Recent Reviews Mention...
“not affordable given the lack of service provided ”
“pricing was great with promotion rates”
“less expensive than renting a truck for storage”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage exhibits a mixed performance, with some customers praising their flexibility and ease of working with them, while others experience difficulties in getting responses and resolving issues through their calls.
Recent Reviews Mention...
“very courteous and organized”
“very poor communication with multiple agents ”
“Very clear instructions”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage is criticized for charging more than expected, giving customers the impression of being scammed.
Recent Reviews Mention...
“did not stick to quoted services ”
“charged for services not used and poor refund process”
“received an inaccurate quote for the move.”
Customer Insights
Cost: $ 4331.00 from 4 reviews
Great Crew Members
Marco | great service and very professional |
Corry | Corry was polite, professional, and extremely helpful |
Cesar | Cesar made a positive impression. |
Brian Miller | consistently puts in the extra effort for customers |
Andy | went the extra mile to help with jammed POD door |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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