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 | P.O Box 2753, McAllen, TX, 78501 |
 | License Info
|
 | Residential Moving Services, Local Moving, Packing & Unpacking See More |
| 4206 S Ware Rd, McAllen, TX, 78503 |
| License Info |
| Residential Moves, Commercial Moves, Long Distance Moves See More |
| 1200 E Laurel Ave, McAllen, TX, 78501 |
| Local moving services, Long distance moving services, International moving services See More |
based on 558+ data points
| 5327 Sugar Rd, Edinburg, TX, 78539 |
| License Info
|
| Large Single Items Moving, Entire Households Moving, Offices Moving See More |
based on 534+ data points
| 355 W Elizabeth St, Brownsville, TX, 78520 |
| License Info
|
| Large Single Items Moving, Entire Households Moving, Offices Moving See More |
based on 77+ data points
| 615 Blaze Blvd, Edinburg, TX, 78539 |
| Local Moving, Long-Distance Moving, Storage Services See More |
based on 443+ data points
| 4005 US-83 BUS, McAllen, TX, 78501 |
| Local moving, Long-distance moving, Cross-country moving See More |
based on 168+ data points
| 101 S Bowie St, San Benito, TX, 78586 |
| License Info |
| Residential Moving Services, Apartment moves, Home moves See More |
About Rockstar Moving Company
Rockstar Moving Company believes in treating every customer like its namesake, a rockstar. Whether you’re moving a home or an office, it provides an exceptional customer experience with a wide range of moving services to help you get to your destination. Rockstar caters to both home and business moving needs, offering local and long-distance moves, along with packing and unpacking options and liability coverage to protect your move. Rockstar’s trucks are equipped with extra boxes and packing supplies to help you box up any items that may need packing at the last minute. This McAllen moving company is here to make your move seamless and hassle-free, so you can focus on settling in post-move. If you're interested in more customer-recommended movers in McAllen, TX, you can visit our city page for more information.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.63/10 | |
| Punctuality | 9.39/10 | |
| Affordability | 9.1/10 | |
| Communication | 8.98/10 | |
| Stick to Prices | 8.21/10 | |
| Speed | 9.61/10 | |
| Friendliness | 9.8/10 | |
| Will Hire Again | 9.55/10 | |
| Professionalism | 9.61/10 | |
| Conflict Handling | 6.63/10 | |
| Precision & Care | 9.66/10 |
Recent Customer Reviews Mention...
Quality “Best experience with a moving company” “great work by movers” “highly recommend Rock Star Moving Company” “team was very professional” “great attitudes and careful work by movers” “very professional and kind” “Albert and his crew are simply the best” “missing blankets and a cancelled appointment” “Overall excellent service” “great overall moving service” |
Punctuality “showed up as scheduled” “completed on time as promised” “Showed up slightly before scheduled time” “they were prompt even when I had to change the time” “cancelled my 12pm appointment and did not show up” “they were punctual” “Albert is dedicated to being timely” “punctual” “arrived in time” “They were punctual” |
Affordability “got a fair price” “Best rates among quotes received” “their prices are very high” “Great price” “the price is great” “prices are very reasonable” “price was very reasonable” “extremely Affordable as compared to other companies” “Reasonable price suggests affordability” “high quality and affordable movers” |
Communication “made sure I was relaxed in the process” “setting up a date and confirmation follow up” “Albert was super easy to deal with” “sent a cancellation text with no prior notice” “extremely courteous” “they forgot the appointment” “office, you get to speak to a friendly professional man” “helpful to come to a solution” “They were communicative” “informative over the phone and awesome response time” |
Stick to Prices “was true to his word on price” “boss set up more people and discount” “did not try to cheat by wasting time” “quoting their services and reviewing their scheduling process” “not a scam, implies pricing honesty” |
Speed “quick at moving” “able to move out our 2 bedroom apartment in less than 2 hours” “unloaded the truck in half the expected time” “finished in record time” “quick during the move” “finished sooner than I had expected” “efficient” “worked tirelessly and only took 1 or 2 min breaks” “worked fast but carefully” “Got everything moved quickly” |
Friendliness “they were both helpful above and beyond” “extremely professional and very friendly” “Respectful with great attitudes” “kind” “flexible and kind throughout the process” “Extremely professional and courteous” “described as very nice” “nice workers” “the movers were courteous” “extremely courteous” |
Will Hire Again “cannot recommend them high enough” “will never go elsewhere for future moving needs” “will call on them again if I ever need to move” “would definitely use them again” “Would never move without RockStar again” “will definitely hire this company in the future” “recommend this company and would hire again” “would not hire again due to cancellation and accusations” “Excellent service implies would hire again” “will hire again” |
Professionalism “helpful above and beyond what was expected” “extremely professional and handled everything with care” “team was very professional” “Albert runs a top-notch business” “very professional” “professional and very knowledgeable” “Extremely professional” “very professional and experienced” “professional moving services” “worked hard” |
Conflict Handling “did not attempt to resolve the issue with missing blankets” “went above and beyond during a rainy situation” “Will go above and beyond to help you during your move” “worked hard to rectify the problem” “always willing to go the extra mile” “They went above & beyond to accommodate my special circumstance” |
Precision & Care “handled everything with care” “they packed with much care” “careful with every piece of furniture” “Super careful with items” “careful with moving a piano, a fridge, and bulky things” “Treat your stuff gently” “took excellent care of my belongings” “handled the move well without issues mentioned” “very careful with our home and items” “Moved everything quickly and carefully” |
Pros & Cons
- Extremely professional in handling belongings.
- Punctual, often arrives before scheduled time.
- Highly careful and respectful with heavy and fragile items.
- Fair pricing and provides excellent value for the service.
- Rare cases of cancellations without prior notice.
- Occasional issues with missing blankets not addressed.
- Some complaints regarding the efficiency of packing, taking longer than expected.
- Infrequent mentions of slightly higher prices compared to expectations.
Great Crew Members
| Oliver, Alan, David | extremely professional and very friendly |
| David, Oliver | they packed and unloaded with much care |
| Jorge, Mike | Awesome, careful, and respectful |
| Albert, George | Albert and George made the move easy and gave helpful tips |
| George, Blaze | awesome guys during the move |
About Chapa's Moving Service
If you’re moving in or out of San Antonio or the Rio Grande Valley, Chapa's Moving Service can offer you an exceptional moving experience with its high standards of quality and professionalism. With over 40 years of experience in the moving industry, Chapa's Moving Service has what it takes to get you moved with the stress. It prides itself on having helped thousands of families and businesses across South Texas and the surrounding areas with their moving needs. This means that if you are looking for movers in McAllen, TX, Chapa’s offers streamlined moving services, including residential, commercial, local, long-distance, and piano moves, plus packing and storage. Hiring a full-service moving and storage company allows you to focus on other aspects of your move while a team of professional movers takes care of the entire moving process from start to finish. You won’t have to lift a finger!
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.44/10 | |
| Punctuality | 9.43/10 | |
| Affordability | 8.94/10 | |
| Communication | 8.91/10 | |
| Stick to Prices | 8.35/10 | |
| Speed | 9.62/10 | |
| Friendliness | 9.63/10 | |
| Will Hire Again | 9.38/10 | |
| Professionalism | 9.31/10 | |
| Conflict Handling | 5.59/10 | |
| Precision & Care | 9.12/10 |
Recent Customer Reviews Mention...
Quality “They did an exceptional work” “packers are among the best we've had” “great work by movers” “couldn't have asked for more” “fantastic experience with Chapa's Moving Company” “they were attentive and provided the service I wanted” “Chapas made the moving process easy” “Very professional and proficient” “absolutely recommend them” “very professional and took good care of items” |
Punctuality “they were on time” “arrived on time” “punctual” “on time” “On time” “arrived precisely at appointment time” “arrived 10 minutes before” “The men arrived promptly” “they were on time” “movers arrived on time” |
Affordability “still you couldn't beat the price” “good value on cost” “their prices are competitive” “no hidden fees and no upcharging” “The price was great” “price was very reasonable” “Great value for the service” “not cheap for sure” “the price was fair” “price was in my price range” |
Communication “good communication” “communicated with me every step” “answered any questions we had” “Best customer service.” “great communication” “great communication, called day before and when en route” “were friendly and responsive” “James has been exceptional” “James had been very responsive” “They called to confirm the move beforehand” |
Stick to Prices “no up charging” “true to their commitment on costs” “No mention of price changes or issues” “Move was done exactly as promised” “helped without having to charge” “they rush to get it done within the 2-hour frame” “paid the same as my quote” “Accurate quote, no added on charges” “exactly what I was quoted” “No extra charge for last-minute changes” |
Speed “Quick, efficient” “worked very hard on loading and unloading” “move was very quick” “efficient & fast” “worked fast during the move” “packed and wrapped up all the furniture in just 1.5 hours” “Didn't stop once for a break” “Were very quick and efficient” “Finished job efficiently” “guys were fast” |
Friendliness “they are friendly” “courteous” “the guys were great” “fun to work with” “the movers were very polite” “staff is really professional and friendly” “Don, Jose, and Paco helped tremendously” “Just all-around great service.” “friendly, helpful” “very friendly and respectful” |
Will Hire Again “Will be using the same crew again” “very pleased with the service” “would hire again” “couldn't have asked for more” “highly recommend Chapa's Moving” “will definitely be using them again” “Highly recommend” “would recommend Chappas” “Two thumbs up for Chapa” “would absolutely recommend them” |
Professionalism “Were very professional” “very professional and friendly” “team was professional, efficient” “very professional movers” “Very professional and proficient” “professional and super helpful” “the movers were very professional” “staff is really professional” “were amazing the whole time” “Professional just all-around great service.” |
Conflict Handling “James went above and beyond to make it right” “always go above and beyond” “willingness to work with us” “made an effort to assist without cost” “eventually fixed damages after several contacts” “do not want to take responsibility” “gave everything they had to solve my problem” “the owner offered to cooperate in investigations” “do not honor claims filed” “Claim was denied and I was not informed about additional insurance.” |
Precision & Care “Took pride in their job” “they took care of my furniture” “careful with my belongings” “handled everything with care” “protected everything during the move” “extra care with items” “extremely careful with items” “very experienced in handling our furniture without any damages” “Took care of the furniture and protected glasses” “know how to take care of personal belongings” |
Pros & Cons
- Highly professional and efficient in their work
- Always on time, often arriving early
- Excellent communication with customers
- Competitive pricing without hidden fees
- Rare cases of damaged belongings
- Infrequent issues with scratched furniture and walls
- Occasional late arrivals due to staffing issues
- Some reports of overcharging beyond quoted bid
Customer Insights
Local Move Duration: 4 hours from 17 reviews
Great Crew Members
| David | David was helpful during the move |
| Chapas | Chapas made the moving process easy and were great |
| Chapa | impressed I tipped them both a $100.00 |
| Don, Jose, Paco | helped us tremendously and were amazing |
| John | helped with heavier items willingly |
About Jones Moving & Storage - McAllen
Moving is a tough business but Jones Moving & Storage makes it look easy with full-service solutions for all your moving needs. As an agent of Mayflower Transit, Jones Moving & Storage has a nationwide network of resources to ensure that your precious belongings are in the best care no matter where you’re moving to in the Rio Grande Valley or beyond. It also provides logistical solutions to and from its warehouse that is designed specifically to store furniture and have it moved between your residences. Jones Moving & Storage is highly capable of handling all kinds of moves including residential and commercial relocations and even vehicle transport. It is also licensed and insured for local, long-distance, and even international moves, providing a level of service that matches some of the best moving services in Brownsville, TX, so it can handle your move, near or far.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.43/10 | |
| Punctuality | 8.3/10 | |
| Communication | 7.08/10 | |
| Speed | 8.72/10 | |
| Friendliness | 8.34/10 | |
| Will Hire Again | 8/10 | |
| Professionalism | 8.5/10 | |
| Precision & Care | 8.35/10 |
Recent Customer Reviews Mention...
Quality “Fast service was provided” “staff was rude and verbally abusive” “they were accurate with the estimated time of arrival” “Great customer service and staff professionalism” “Fridge working GREAT and left everything clean” “service was professional and exceeded expectations” “delivered with professionalism and care” “provided excellent service” “they are friendly, courteous, and careful” “did GREAT” |
Punctuality “they were accurate with the estimated time of arrival” “Crew delivered on time” “gave me a call within the arrival window before coming” “Gino and Lupe were on time” “they arrived right on time” “gave me at least 20 minutes heads up” “very efficient” “Gave me a call the day before and the day of” “claim no one was home despite housekeeper present” |
Affordability “another mover was $10,000 less for same service” “well priced for the job involved” |
Communication “rude verbal abuse implies poor communication” “able to answer any questions that I had” “answered questions well” “contacted me when ready to deliver” “gave me a call the day before and day of delivery” “Katie provided excellent customer service” “girls on the phone were very uncooperative and rude” “Called to remind and provide arrival window” “truly thankful for Katie's excellent customer service” “ridiculous customer service and rude communications” |
Speed “Move completed quickly” “movers were fast” “installed my oven in 10 minutes” “they were quick, efficient” “very efficient” |
Friendliness “They are friendly” “staff was rude and not courteous” “they are friendly” “Very courteous” “very friendly and kind during assembly” “were very professional” “they are friendly” “two guys who did a great job today” “crew was very helpful” “Joe and Charlie were professional and hardworking” |
Will Hire Again “don't recommend” “would definitely hire again” “would hire again” “happy to find another mover implies would not hire again” “would highly recommend and hire again” “GREAT work guys” “would definitely recommend Jones Moving” “would highly recommend” “So happy with Truck ID Gino” “would hire Gino and Charlie again” |
Professionalism “staff was rude implies unprofessionalism” “very professional staff” “crew explained the installation professionally” “professional conduct during setup process” “crew was very professional” “were very professional” “team was professional” “crew member was professional” “Joe and Charlie looked professional and knew what they were doing” “Gino and Lupe conducted themselves professionally” |
Precision & Care “they installed the fridge with care” “handled the product with care” “handled items carefully” “double checked all the appliances with me” “careful with our furniture” |
Pros & Cons
- Professional and courteous staff
- Efficient and quick service
- Careful handling and installation of items
- Accurate with estimated time of arrival
- Some cases of rude and unprofessional behavior
- Issues with customer service over the phone
- Comparatively higher price for the same service
- Rare instances of poor communication
Great Crew Members
| Gino, Charlie | Gino and Charlie were very helpful |
| Gino | did a great job today |
| Jones, Milo | assembled everything, took the trash, very knowledgeable |
| John Flores, Marcus Madaz | friendly and professional installation service |
| Joe, Charlie | Joe and Charlie did great work, were professional |
About Lui Lui Moving Services
Lui Lui Moving Services is a locally owned and operated company in Edinburg serving the Rio Grande Valley with efficient home and business moves. Whether you're moving to a different Texas city or a different state, this team of knowledgeable and friendly movers will take care of everything for you. They understand that your possessions are important to you and will do everything to protect them from damage. When you book a move with this company, you can be confident that your belongings will be treated with utmost honesty and respect. As a notable moving service provider close to the trusted rankings of the best McAllen, TX movers, Lui Lui Moving Services has other locations in Harlingen and Brownsville, offering 24/7 availability 365 days a year. It is ready to help you at any time – day or night, weekday or weekend. See how much it will cost to move your belongings safely and securely. Get a free moving estimate today.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.87/10 | |
| Punctuality | 8.9/10 | |
| Affordability | 8.36/10 | |
| Communication | 6.46/10 | |
| Stick to Prices | 5.71/10 | |
| Speed | 9.27/10 | |
| Friendliness | 8.56/10 | |
| Will Hire Again | 8.68/10 | |
| Professionalism | 8.59/10 | |
| Conflict Handling | 2.52/10 | |
| Precision & Care | 7.45/10 |
Recent Customer Reviews Mention...
Quality “everything I owned was damaged” “no stars if possible, but had to choose one” “amazing work by movers” “Good service” “Punctual, attentive, fast, efficient, and highly satisfied with service” “expected better service” “These guys are great” “great moving service” “great value for the service provided” “This moving company is top notch!” |
Punctuality “They were punctual” “they said they arrived earlier” “quick appointment, very punctual” “Arrives one time” “they were on time” “prompt in making the appointment and called before arrival” “they were actually early” “showed up on time” “Service was prompt” “punctual” |
Affordability “described as affordable” “they're very affordable” “prices are reasonable” “they quoted $2700 more than other movers” “pricing was great and reasonable” “price very reasonable” “very reasonable price” “great value” “Great price implies very affordable” “the price is unbeatable and affordable” |
Communication “company has not responded to my resolution requests” “GREAT customer service” “scheduling process flows smoothly” “Noted good communication.” “attitude of the owner” “very poor communication” “great customer service” “making a claim against their insurance” “Responded fast” “great customer service” |
Stick to Prices “scam by owner” “hourly rate quoted ahead of time and consistent” “the hourly rate is quoted ahead of time and no difference seen” “quote you one price and hit you with a big bill” “quoted price was similar to prior move cost” |
Speed “barely moved everything in the two hours” “Fast and efficient move” “work was efficient” “everything is done slowly” “3 hours flat shows speediness” “workers are ... efficient” “get the job done on time or before” “service is fast” “very quick” “were pure class and didn't take their time” |
Friendliness “one mover tried to be careful, others not” “Great group indicates friendliness” “left a $40 tip for the friendly service” “all 3 were very friendly” “Brando and Eduardo were friendly” “respectful” “were friendly” “Rivaldo and Eduardo were brilliant” “Professional and great job” “Brando and Eduardo are awesome workers” |
Will Hire Again “would not hire this company again” “do not recommend this company at all” “Definitely will use again” “definitely using Lui Lui Moving Services from now” “would hire again” “will not hire them again” “Will use again” “would hire again” “would definitely keep on our books” “Will use them again” |
Professionalism “driver was unprofessional and taking off shirt” “very professional” “described as professional” “very professional” “service is professional” “group of men were very professional” “very professional” “very professional and knowledgeable” “great work by movers” “Brando and Eduardo were professional” |
Conflict Handling “company has not resolved damage issues” “did not right the wrong regarding missing boxes” “will be making a claim, indicating issue wasn't resolved” “came back and fixed issue quickly” “owner refused to address the issues” “failed to correct their mistake satisfactorily” |
Precision & Care “did not use blankets to protect furniture” “damaged my furniture in front of me” “extremely careful with our items” “They treated my stuff like their own” “workers are ... careful” “handled everything with care nothing was broken” “extremely careful with my items” “handled big items great” “did not damage any of the walls” “nothing broken or lost” |
Pros & Cons
- Efficient and fast moving services
- Affordable and reasonable pricing
- Professional and friendly staff
- Punctual and attentive to scheduling
- Lack of care with furniture and items
- Unresolved damage issues
- Sometimes unprofessional behavior (e.g., taking off shirt)
- Some cases of slower than expected moves
Customer Insights
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 2.5 hours from 8 reviews
Great Crew Members
| Brando, Eduardo | Brando and Eduardo did great work |
| Brando, Eduardo | they did an excellent job |
| Brando,Eduardo | Brando and Eduardo were efficient and professional |
| Brando, Eddie | efficient friendly best movers |
| Valdo, Brandon | Deserve everything they were paid and more |
About Lui Lui Moving, LLC
Lui Lui Moving is a locally-owned and operated moving provider offering reliable and trusted relocation services to clients across the Rio Grande Valley for over 12 years. With a base in Brownsville, the company takes care of the moving process for a smooth and worry-free transfer. Whether you are relocating to the city, across the Valley, or beyond the state, Lui Lui Moving can safely and securely transport and deliver your goods and valuables straight to your next destination. The professional team at Lui Lui Moving renders various moving services, including single or large items (antiques, pianos, clocks, pool tables), entire households, office, medical equipment, local and long-distance, moving equipment rentals, and white glove deliveries.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.92/10 | |
| Punctuality | 8.1/10 | |
| Affordability | 8.29/10 | |
| Communication | 6.25/10 | |
| Stick to Prices | 5.04/10 | |
| Speed | 8.99/10 | |
| Friendliness | 8.94/10 | |
| Will Hire Again | 8.8/10 | |
| Professionalism | 8.35/10 | |
| Conflict Handling | 2.3/10 | |
| Precision & Care | 8.45/10 |
Recent Customer Reviews Mention...
Quality “This moving company is top notch” “Amazing experience with this company” “Fransisco and Angel provided excellent service” “Great experience with the service” “exceptional job” “total idiots and very unprofessional” “Miguel and Francisco provided great work” “extremely pleased with the moving service” “hard working and professional crew” “Highly recommend Lui Lui Moving” |
Punctuality “Arrives on time” “they arrived on time” “They were punctual” “very punctual” “arrived on time” “Good punctuality” “Francisco and Miguel were timely” “Francisco and Miguel were timely” “They were on time” “they came in 3 hrs late” |
Affordability “rates are pretty reasonable” “price was fair” “recommend their affordable prices” “best value compared to other companies” “it was cheap” “they were the best value” “charge for things they don't explain” “Prices are fair” “Fair prices” “Great value implies high affordability” |
Communication “inconsiderate and very unprofessional” “responsive and easy to book” “good communication” “Very good attention from movers” “provided communication when they were on their way” “very poor communication” “they keep hanging up on me.” “hours later no call back” “was always given the runaround” “Fast response time and helpful service rep” |
Stick to Prices “charge for things not explained suggests price changes” “I ended up paying $150 as expected” “price was only a few hundred dollars more than a shorter previous move” “owner refused to refund any money” |
Speed “workers are...efficient” “Got the job done in no time” “were fast in the service” “moved everything in a timely fashion” “Alexis and Angel were very fast” “worked quickly” “Brando, Eduardo, and Elias were fast movers” “saves me time in moving everything” “did everything quickly” “they were very efficient with our move” |
Friendliness “They were respectful” “inconsiderate and very unprofessional” “Miguel and Francisco were very kind and helpful” “great attitude” “would recommend them to anyone” “Brando, Eduardo, and Elias are awesome” “very helpful & professional” “very considerate and friendly” “very friendly crew members” “very kind and helpful” |
Will Hire Again “Will use them again” “Wouldn't go with any other moving company” “would definitely hire Rivaldo and Emanuel again” “would use them again and recommend them” “Would be recommending to family and friends” “Would not recommend to anyone” “would definitely hire Rivaldo and Emanuel again” “Definitely recommend they highly” “would highly recommend them” “recommend them highly” |
Professionalism “very professional” “Truly professional crew” “very unprofessional” “INCREDIBLE job indicates professionalism” “Frank and his team was professional” “professional behavior during the move” “Brandon and Manuel did an awesome job” “Brando and Valdo very good job” “were very helpful & professional” “Excellent work and professionalism” |
Conflict Handling “owner treats customers poorly, unlikely to right wrongs” “They canceled service instead of solving the issue” “canceled service when concerns were raised” “no effort made to resolve issues with missing screws” “came back and fixed it right away” “no apology given by the owner, workers, or manager” “owner did not show willingness to resolve the issue” “failed to rectify the stolen dolly situation properly” |
Precision & Care “workers are...careful” “careful to handle our furniture and boxes” “great care to ensure no damage to the furniture or the house” “moved everything very carefully” “took great care in securing items” “very careful with my things” “making sure everything was put in right” “did everything carefully” “careful with items” “took great care of our belongings” |
Pros & Cons
- Efficiency in service
- Reasonable rates
- High professionalism from the crew
- Positive recommendations and repeat hires
- Rare cases of slow service
- Some cases of unprofessional behavior
- Infrequent communication issues
- Occasional incidents of damaged items
Customer Insights
Local Move Duration: 3 hours from 5 reviews
Great Crew Members
| Fransisco, Angel | excellent movement service |
| Brando, Valdo | Brando and Valdo did a very good job |
| Rivaldo, Emanuel | Rivaldo and Emanuel did a good job |
| Manuel | Manuel did an exceptional job |
| Brando, Eduardo | Brando and Eduardo are awesome movers |
About PODS Moving & Storage
PODS Moving & Storage, which initially started as Portable on Demand Storage in 1998, has been an industry leader in providing convenient and flexible moving and storage solutions. With nearly 25 years of experience, the company offers multiple container sizes for moving and storage services in McAllen, TX. PODS' services include moving and storage supplies, packing and loading assistance, car shipping, and more, catering to residential and business customers' unique needs. The company operates in the United States, Canada, Australia, and the United Kingdom, with over 245 storage center locations servicing 46 states and six provinces.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.68/10 | |
| Punctuality | 6.72/10 | |
| Affordability | 6.9/10 | |
| Communication | 7.14/10 | |
| Friendliness | 8.85/10 | |
| Will Hire Again | 7.1/10 | |
| Professionalism | 8.08/10 | |
| Conflict Handling | 1.75/10 |
Recent Customer Reviews Mention...
Quality “expected better quality and service” “had a great experience from beginning to end” “customer service is through the roof outstanding” “non stressful task and would definitely recommend” “Best moving experience with PODS” “Best and most economical way to make a move” “great service and no complaints” “Pods lies and backs out of commitments.” “flawless service” “excellent service and stress free” |
Punctuality “container was picked up 3 hours early” “Pickup and delivery were precisely on time” “timely delivery of our items” “PODS weren't picked up when wanted” “AJ called and made sure about my container” “quick to come back out with the bigger size” |
Affordability “PODS is expensive, not worth the price” “Their price was better than other companies” “affordable move” “most economical” “it was very reasonable” “more expensive than promised” |
Communication “had to call and wait on hold many times” “had issues with pickup times and compensation” “customer service is through the roof outstanding” “sales team were friendly and accommodating” “Extremely efficient and friendly customer service” “Poor communication regarding pickup” “Customer service was excellent” “received multiple calls updating me” “provided good information” “Customer service rep was wonderful” |
Stick to Prices “pricing occurred just as explained” “did not stick to the quoted timeframe” |
Speed “quick to help us out even close to closing time” |
Friendliness “caring people” “gentleman that assisted was a lot of fun, very professional” “friendly customer service” “sales team were friendly” “Customer service rep was wonderful” “Jose Luis Rodriguez was very courteous and friendly” |
Will Hire Again “would not use PODS storage again” “highly recommend PODS” “would put my fears to rest” “Best moving experience with PODS” “would definitely recommend” “would not hire again due to pickup issue” “definitely use them again” “great service and no complaints” “worked perfectly” “will not be using this company again.” |
Professionalism “drivers were professional and caring” “Customer service rep was wonderful” “AJ conducted himself professionally” |
Conflict Handling “denied request for compensation” “didn't rectify delayed pickup issue” “still haven't received my weight tickets” |
Precision & Care “caring people” |
About Rick's Moving & Storage LLC
Established in 1966, Rick's Moving & Storage LLC has over 25 years of expert experience as a family-owned and operated moving company that offers smooth and stress-free moving services at affordable prices. Based in McAllen, Texas it has served families all over the Rio Grande Valley with its full-service solutions for packing, loading, and transport that make your moving day a whole lot easier and worry-free. Rick's Moving & Storage LLC even offers labor services if you need assistance in loading or unloading a rental truck or mobile storage unit. Its professional movers are skilled and experienced in handling your move with care and respect. Interested in exploring other movers in McAllen, TX? Check on the link for more options.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.09/10 | |
| Punctuality | 8/10 | |
| Affordability | 6.78/10 | |
| Communication | 6.34/10 | |
| Stick to Prices | 4.31/10 | |
| Speed | 8.33/10 | |
| Friendliness | 7.58/10 | |
| Will Hire Again | 7.53/10 | |
| Professionalism | 7.36/10 | |
| Conflict Handling | 1.35/10 | |
| Precision & Care | 6.79/10 |
Recent Customer Reviews Mention...
Quality “excellent help packing UHaul moving containers” “really happy with their services” “Great service” “awesome experience with the moving service” “Excellent experience” “Amazing service” “Rick has always been a great help” “they were very helpful and I would recommend” “job well done” “Great service provided” |
Punctuality “let me know they were on the way and arrived timely” “team members were punctual” “"they confirmed the schedule but did not show up on time"” “they were prompt” “Service was punctual” “they were on time” “worked with my schedule” “the movers were on time” “helped on same-day request” “Workers were quick and prompt.” |
Affordability “Great price” “price was reasonable” “pricing was great” “Rick's Moving was not affordable due to hiking the bill” “pricing is always comfortable” “extremely expensive due to scam” “Love there price” “price range is excellent” “charged more than expected” “they overcharge” |
Communication “great customer service” “kept me updated about location and status” “loved the phone call to let me know they were on the way” “Really good helping customers” “great service from beginning phone call to the end” “"they claimed to have called me 10 times but lied"” “Rick's answered calls and gave an estimate quickly” “scheduling was super quick and easy” “nice guy in contact with” “Overall communication was 100%” |
Stick to Prices “"made me pay $100 more than originally told"” “owner stood by his word” “Rick hiked the bill unexpectedly during unloading” “price quoted never changed from start to finish” “quoted two different hourly prices” “quoted prices didn't match due to lost items” “charged more than the quoted price” “overcharge us” “quoted one price, charged another” “agreed to the original quoted price of $50 per hour” |
Speed “they were moving quick” “Loaded and unloaded within the same day” “took 40 min for a 15 min drive” “Move was fast” “Fast service during the move” “they moved quickly” “quick move” “Described as the slowest movers” “they were quick” “very efficient” |
Friendliness “great customer service” “Flexing and not focused on work” “"gentleman were...professional"” “were nice during the move” “Movers were polite and respectful” “crew was courteous” “Good hard working honest people” “super nice workers and owner” “stole items and demonstrated untrustworthiness” “owners and secretary were rude” |
Will Hire Again “highly recommend this company and would hire again” “really happy with their services” “would hire again because of the great service” “highly recommend Rick's and would hire again” “felt well taken care of” “would definitely hire again” “would hire Rick's moving again” “would recommend and hire again” “will definitely use them again” “would definitely recommend and use again” |
Professionalism “great help moving expensive and fragile belongings” “professional men show up and protected my belongings” “Unprofessional behavior noted” “harassed me for a tip” “"gentleman were...professional"” “were very professional” “handled everything professionally” “Professional in their conduct” “Extremely efficient and professional” “Employees were very knowledgeable and professional” |
Conflict Handling “the theft issue was not resolved” “did not attempt to remedy the broken item” “did not take responsibility for lost items” “did not show willingness to resolve deposit issue” “refused to take responsibility for damages” “unwilling to provide good customer service” “did not attempt to rectify the theft issue” “Owner mentioned a lawyer instead of resolving” “would not take responsibility for damaged items” “will not take any responsibility for damage” |
Precision & Care “go above and beyond to wrap, cover, and box belongings” “very fragile with my home furniture” “furniture was wrapped and belongings well packed” “Lost screws to our bedding” “everything arrived in great condition” “handled everything super carefully” “Careful with my items, no damage” “Paid special attention to detail while handling furniture” “door got broken during the move” “it was done right and flawlessly” |
Pros & Cons
- Quick and efficient service
- Great customer service
- Professional and respectful staff
- Furniture and belongings handled carefully
- Occasional unprofessional behavior
- Some instances of overcharging
- Items damaged during move
- Rare cases of theft reported
Customer Insights
Hourly Minimum: 2 hours from 3 reviews
Great Crew Members
| Rick | Rick was especially helpful |
| Carlos, Cheetos | Carlos and Cheetos did great and made the transition smooth |
| Mr. Garcia | job well done |
| Rick | Rick ensured 100 percent service satisfaction |
| Rick | Rick himself came to give an estimate |
About Gulf Moving Systems
Gulf Moving Systems is a well-established moving and storage business providing residential and commercial services in San Benito, Texas, and surrounding areas since 1977. The company, an agent for Bekins Van Lines, offers local, long-distance, intrastate, interstate, and international relocations. Gulf Moving Systems provides simple and reliable services that cater to your moving needs, whether it be home and apartment moves or office transfers. Besides moving your boxes and furniture, its experienced team offers packing services, can handle large and heavy items, and provides storage options for short or long terms. Gulf Moving Systems also focuses on senior moving and military storage services for those serving in the armed forces. Continually achieving high A+ ratings with BBB alongside stellar reviews from new and repeat clients, Gulf Moving Systems is a testament to reliable moving services in Brownsville, TX.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.23/10 | |
| Punctuality | 5.92/10 | |
| Communication | 4.57/10 | |
| Speed | 5.54/10 | |
| Friendliness | 7.42/10 | |
| Will Hire Again | 6.55/10 | |
| Professionalism | 6.08/10 | |
| Conflict Handling | 3.93/10 | |
| Precision & Care | 6.37/10 |
Recent Customer Reviews Mention...
Quality “they were always there to help” “recommended Gulf Moving and happy with the service” “they were awesome” “FANTASTIC service” “very prompt and professional” “Great company and perfect handling of the move” “best decision, amazing people, movers were amazing” “They will steal your stuff” “Best Moving Company” “gave the lowest rating due to overall dissatisfaction” |
Punctuality “Waited over an hour for scheduled estimate.” “always very professional, courteous, and prompt” “they were prompt” “They were on time” “on time for everything” “delivery was not punctual” “piano arrived late and was lied about” “they were on time” “crew arrived late several times” “showed up 2 hours late and then 7 hours late” |
Affordability “more than reasonably priced” |
Communication “They didn't communicate about being late.” “Jaime was EXTREMELY rude, Perrin asked inappropriate questions.” “kept us informed every step of the way” “stayed in contact with me all through the way” “communication was not truthful” “experienced lies and a lack of honest communication” “poor communication with Pascual” “they never got back to me” “terrible communication and excuses” “they never got back to me” |
Stick to Prices “had a quote within a day or two and stuck to it” “did not give me a hard time for changing from 2 trucks to 1” |
Speed “significant delays and inefficiency” “finished at 3am due to extreme tardiness” “delivery was repeatedly delayed” “move completed efficiently from loading to unloading” “loaded and were on the road by 3:30pm” “Taking their time because they were exhausted” |
Friendliness “they are friendly” “Jaime and Perrin were unprofessional and rude.” “very professional, courteous” “very polite workers” “such amazing people so sweet and professional” “enjoyable to work with” “kindness for senior citizens” “complained whole time, not friendly” “crew was very kind throughout the process” “very attentive and kind” |
Will Hire Again “Can't trust them to show up on time.” “would definitely work here again” “Better off doing your move with someone else.” “highly recommend and used multiple times” “appreciate this successful move” “would definitely recommend to friends and family” “would absolutely use them again” “Would definitely use them again” “best decision, would definitely make the same choice” “do not use this company” |
Professionalism “Both crew members were unprofessional and rude.” “always very professional” “workers were professional” “they were professional” “owner has a personal vendetta” “Professional handling of the move” “such amazing people so sweet and professional” “crew was unprofessional in handling issues” “crew exhibited lying and covering up errors” “were professional” |
Conflict Handling “quick to reimburse for the damage” “no effort to rectify the situation was mentioned” “failed to address the issue responsibly” “submitted a claim but never heard back” “submitted a claim, no follow-up” “agreed to pick up boxes after unpacking” “Did not care nor apologized for furniture damage” “took over 6 weeks for partial compensation” “went above and beyond, moving furniture twice when needed” |
Precision & Care “promptly reimbursed for a couple of broken items” “Took special care with my grandfather clock” “very careful with my belongings” “belongings were stolen” “handled my furniture with extreme care” “Everything unloaded in good condition” “items were broken and flooring was scratched” “my night stand and mirror were broken” “my night stand and mirror were broken” “carefully blanketed and packed each item” |
Pros & Cons
- Very professional and courteous
- On time for appointments and moves
- Special care taken with valuable items
- Attentive to customer needs and responsive
- Rude and unprofessional crew in some cases
- Significant delays and inefficiency reported
- Claims of stolen belongings and personal vendetta
- Poor communication and lack of follow-up on issues
Customer Insights
Local Move Duration: 7.25 hours from 3 reviews
Great Crew Members
| Mandy, Ashley | amazing management from Mandy and Ashley |
| Alex,Billy,Michael | super wonderful fantastic professional movers |
| Pascual | tried to reassure but failed to deliver |
| Mandy | Mandy made a promise but didn't deliver |
| Eddie | Eddie provided excellent service and coordination |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire Rockstar Moving Company
You should hire Rockstar Moving Company for a move if you want a team of professional, kind, and efficient movers who will handle your belongings with care. The company has received positive reviews for their promptness, knowledge, and hard work, as well as their friendly and accommodating nature. They are experienced in handling heavy and bulky items, and are known for their ability to work efficiently while still taking great care of customers' belongings. With a focus on customer satisfaction and an affordable price, Rockstar Moving Company is the right choice for your next move.
View Full Profile >>Why Hire Chapa's Moving Service
You should hire Chapa's Moving Service for a move if you want a reliable and professional moving company that will handle your belongings with care. The company has received positive reviews from customers for their courteous and accommodating movers, quick and efficient work, and their ability to accommodate special requests. Customers have also praised the movers for their ability to handle fragile items and disassemble and reassemble furniture. Chapa's Moving Service is a great choice for anyone looking for a moving company that is affordable, prompt, and provides excellent customer service.
View Full Profile >>Why Hire Lui Lui Moving Services
You should hire Lui Lui Moving Services for a move if you want a reliable and efficient moving service that provides great customer service, quick and professional handling of your belongings, and reasonable prices. The movers have received positive feedback for their hard work, speed, and professionalism, and many customers have praised their friendly and helpful demeanor. Additionally, the company has received many positive reviews for their honesty and punctuality, making them a great choice for your next move.
View Full Profile >>Why Hire Jones Moving & Storage - McAllen
You should hire Jones Moving & Storage - McAllen for a move if you want professional, friendly, and efficient service. Many customers have praised their customer service, on-time delivery, and courteous behavior. The delivery crew is knowledgeable and skilled in handling and installing appliances. The company is responsive to customer needs and flexible with changes during the moving process. Most customers have had a positive experience with Jones Moving & Storage - McAllen and would recommend the company to others.
View Full Profile >>Why Hire PODS Moving & Storage
You should hire PODS Moving & Storage for a move if you're looking for a moving and storage solution with high customer service ratings, prompt and on-time delivery, and the flexibility to pack your belongings at your own pace. Many customers have praised the company for its helpful and professional customer service, and have found the moving process to be stress-free and efficient. However, it's important to note that some customers have had issues with pick up times, lost items, and over-promised delivery dates, so it's best to thoroughly research and consider all your options before making a decision.
View Full Profile >>Why Hire Chapa's Moving Service
You should hire Chapa's Moving Service for a move if you want a reliable and professional moving company that will handle your belongings with care. The company has received positive reviews from customers for their courteous and accommodating movers, quick and efficient work, and their ability to accommodate special requests. Customers have also praised the movers for their ability to handle fragile items and disassemble and reassemble furniture. Chapa's Moving Service is a great choice for anyone looking for a moving company that is affordable, prompt, and provides excellent customer service.
View Full Profile >>Why Hire Rockstar Moving Company
You should hire Rockstar Moving Company for a move if you want a team of professional, kind, and efficient movers who will handle your belongings with care. The company has received positive reviews for their promptness, knowledge, and hard work, as well as their friendly and accommodating nature. They are experienced in handling heavy and bulky items, and are known for their ability to work efficiently while still taking great care of customers' belongings. With a focus on customer satisfaction and an affordable price, Rockstar Moving Company is the right choice for your next move.
View Full Profile >>Why Hire Chapa's Moving Service
You should hire Chapa's Moving Service for a move if you want a reliable and professional moving company that will handle your belongings with care. The company has received positive reviews from customers for their courteous and accommodating movers, quick and efficient work, and their ability to accommodate special requests. Customers have also praised the movers for their ability to handle fragile items and disassemble and reassemble furniture. Chapa's Moving Service is a great choice for anyone looking for a moving company that is affordable, prompt, and provides excellent customer service.
View Full Profile >>Why Hire Jones Moving & Storage - McAllen
You should hire Jones Moving & Storage - McAllen for a move if you want professional, friendly, and efficient service. Many customers have praised their customer service, on-time delivery, and courteous behavior. The delivery crew is knowledgeable and skilled in handling and installing appliances. The company is responsive to customer needs and flexible with changes during the moving process. Most customers have had a positive experience with Jones Moving & Storage - McAllen and would recommend the company to others.
View Full Profile >>Why Hire Rockstar Moving Company
You should hire Rockstar Moving Company for a move if you want a team of professional, kind, and efficient movers who will handle your belongings with care. The company has received positive reviews for their promptness, knowledge, and hard work, as well as their friendly and accommodating nature. They are experienced in handling heavy and bulky items, and are known for their ability to work efficiently while still taking great care of customers' belongings. With a focus on customer satisfaction and an affordable price, Rockstar Moving Company is the right choice for your next move.
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