U-Pack is a nationwide moving container company with locations across the United States. It offers portable storage units that you pack and load on your own. The company takes care of all the driving, be it to your new address or a local U-Pack warehouse. Just put a lock on the container and keep the key; it will stay locked and secure until you’re ready to unload it. U-Pack boxes are made of quality metal and designed to withstand the harshest weather conditions. You know your items are protected whether you’re facing a snowstorm or a heatwave. Transits are also guaranteed, so there’s no waiting several weeks for your belongings to arrive – perfect for cross-country moves, job relocations, and military transfer orders. And since rates always include the driver and fuel, there are never any hidden costs or surprise charges. U-Pack has a facility in Dallas, TX, making it fast and easy to get your container delivered right to your doorstep.
U-Pack
About U-Pack
Additional Cities Served: Irving, Mesquite, Lancaster, Duncanville, Waxahachie, University ParkShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- UPack vs Full Service (Comparison)
- UPack vs Portable Storage (Comparison)
- UPack vs Truck Rental (Comparison)
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack generally provides an excellent moving service with numerous customers experiencing great satisfaction, though there are some significant reports of frustration and poor service which slightly mar an otherwise predominantly positive narrative.
Recent Reviews Mention...
“U-pack is the way to go, implying high satisfaction with the service.”
“no complaints and would definitely use them again”
“great experience with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack has mixed reviews with several customers praising timely deliveries and pickups, while others report significant delays and lack of communication.
Recent Reviews Mention...
“they move belongings across the country in a very short time.”
“Prompt and courteous service”
“picked up my container before my scheduled pickup date.”
3. Affordability
Nationwide Average: 7.69/10
U-Pack generally offers competitively low prices and cost-saving options, making it an appealing choice for many, though a few customers have experienced unexpected price increases or perceived high costs.
Recent Reviews Mention...
“cheaper than moving myself”
“one fourth the price of others”
“found u-pack quotation as the cheapest one”
4. Communication
Nationwide Average: 7.53/10
U-Pack generally receives high praise for their customer service and overall responsiveness, though there are notable instances of dissatisfaction regarding misinformation and unresponsiveness.
Recent Reviews Mention...
“customer service is excellent.”
“Sonia was helpful”
“Sonia in Dallas was helpful with questions”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack generally aligns with their quoted prices and often bills based only on used space, despite a few instances of unexpected charges.
Recent Reviews Mention...
“no surprises from shady moving companies implies sticking to quoted prices.”
“quote was just $1400”
“prices are as quoted- no surprise charges”
Customer Insights
Interstate Move Duration: 5 days from 17 reviews
Great Crew Members
| Sonia | Worked with Sonia in Texas office, She was helpful |
| Sonia | Sonia was helpful with questions |
| Dallas | went above and beyond to accommodate my situation |
| Rita | Rita was so wonderful and helpful |
| Ed,Connie | made my life so much easier |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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