5 Star Movers is a family-owned, Dallas-based moving company with over 15 years of experience. They service all of Texas and offer residential and commercial moving services. Their team is trained for various needs such as packing, unpacking, assembling, disassembling, and appliance hook-ups. 5 Star Movers is unique in their dedication to being budget-friendly while still offering a wide range of services to accommodate the specific moving needs of their clients. They also provide storage and cleaning services. The company prides itself on being locally based, highly recommended by customers, and able to compete with larger Dallas, TX moving services.
5 Star Movers
About 5 Star Movers
Additional Cities Served: Irving, Mesquite, Lancaster, Waxahachie, University Park, EnnisShow More >
Moving Services
- Full service moving
- Labor only moving
- Assistance with packing
- Assistance with unpacking
- Assembling or disassembling furniture
- Helping with appliance hookups
- Local or interstate moves
- Storage available for short or long term
- Wrapping and packing services
- Cleaning services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 05/23/24The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of 5 Star Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.78/10
Nationwide Average: 8.44/10
5 Star Movers is overwhelmingly criticized for poor service, including damage, inefficiency, and high costs, albeit with a few scattered positive reviews.
Recent Reviews Mention...
“worst ever moving company, did not keep schedule”
“always done a perfect job”
“great work by movers”
2. Punctuality
5.14/10
Nationwide Average: 8.07/10
5 Star Movers consistently fails to arrive on time, with numerous instances of significant delays reported.
Recent Reviews Mention...
“did not keep the original pickup schedule”
“On time”
“They showed up on-time”
3. Affordability
5.91/10
Nationwide Average: 7.69/10
5 Star Movers has received mixed feedback indicating dissatisfaction from several customers over high charges, but also recognition for being cheaper than alternatives by a few others.
Recent Reviews Mention...
“did great work at a good price”
“on a very tight budget”
“worth every penny”
4. Communication
4.82/10
Nationwide Average: 7.53/10
5 Star Movers suffers from extensive issues including poor customer service, misleading information, inadequate responses, and a general struggle in both initiating and maintaining clear and effective communication.
Recent Reviews Mention...
“required a lot of calls to communicate”
“Martin and Miguel were very responsive”
“argued with me during the move”
5. Stick to Prices
3.41/10
Nationwide Average: 5.99/10
5 Star Movers frequently fails to honor their initial quotes, often charging customers more than expected under various pretexts, reflecting a significant dissatisfaction among clients.
Recent Reviews Mention...
“charges were almost exactly as quoted”
“sent a smaller truck than needed and overcharged”
“did not stick to the quoted price”
Customer Insights
Cost: $ 675.00 from 5 reviews
Local Move Duration: 3 hours from 19 reviews
Great Crew Members
| Martin, Miguel | responsive with communication, quick and efficient |
| Jay,Tyler | they were the best |
| Jay,Tyler | Jay and Tyler did an amazing job, were very alert |
| Martin | Martin and his crew did an amazing job |
| Juan, Martin | Very helpful and very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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