1st Generation Moving is a Texas-based moving company operating locally and offering long-distance moving services. The company, with over 10 years of experience in the moving industry, is headquartered in Dallas , and its local service area covers North Texas. In addition to local relocation services, the company also provides long-distance moving solutions, commercial moving, and storage services. The company states that their workers are not only professionals with years of experience but are also bonded and insured, offering assurance that the client's belongings are in good hands. As a bonus, the company offers the first month of storage free for long-distance customers.
1st Generation Moving
About 1st Generation Moving
Additional Cities Served: Irving, Farmers Branch, Waxahachie, Midlothian, Murphy, TerrellShow More >
Moving Services
- Long Distance Moving
- Local Moving
- Commercial Moving
- Storage Services
- Free Binding Estimate
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 05/23/24The TXDMV regulates moving companies that operate within the state of Texas.
Authorized
for Interstate Moves
Last Checked: 12/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of 1st Generation Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1st Generation Moving generates polarized reviews, with customers recounting both extremely negative experiences involving overcharges, damaged items, and poor service, alongside others who praise the company for its courteous, efficient, and satisfactory service.
Recent Reviews Mention...
“Amazing company, will use again”
“Price was doubled unexpectedly and poor overall experience”
“hiring this company was a hard life lesson”
2. Punctuality
Nationwide Average: 8.07/10
1st Generation Moving frequently fails to meet their scheduled times, resulting in significant delays and dissatisfaction among many customers, though there are notable exceptions where they were commended for being on time.
Recent Reviews Mention...
“took >3 months to get belongings instead of 7-21 days”
“they arrived a full week late.”
“guys were timely on moving day”
3. Affordability
Nationwide Average: 7.69/10
1st Generation Moving faces significant criticism for unexpected fees and charges substantially exceeding initial quotes, despite a few customers finding their prices favorable.
Recent Reviews Mention...
“Price was doubled from the original quote”
“increased the quote 2K the day of pickup”
“extremely expensive due to unexpected charges”
4. Communication
Nationwide Average: 7.53/10
1st Generation Moving consistently struggles with responsiveness, honesty, and clarity, leading to widespread dissatisfaction among customers, despite a few instances of positive interactions.
Recent Reviews Mention...
“Super Stars in service”
“Did not answer or return calls”
“unresponsive to messages or phone calls”
5. Stick to Prices
Nationwide Average: 5.99/10
1st Generation Moving frequently fails to honor its original quotes, often increasing prices unexpectedly or adding additional charges not initially discussed.
Recent Reviews Mention...
“Price was doubled from the original quote”
“failed to notify claims company, causing case closure”
“did not stick to the quoted prices”
Customer Insights
Local Move Duration: 1.5 hours from 3 reviews
Interstate Move Duration: 11 days from 6 reviews
Great Crew Members
Amy, | worked closely and answered all questions |
Jason | Jason tried to address the issue of lost items |
Hay | Hay is friendly and helpful |
Steve | Steve saved the day during unpacking |
Charles | nice at the beginning |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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