First Step Moving is a woman-owned moving company based in Celina and Frisco, Texas, that operates in the Dallas-Fort Worth (DFW) area. The company prides itself on providing big city service with a small-town customer care approach. They offer local moving, packing, and specialty & delivery services. A part of the movers in Melissa, TX community, First Step Moving was founded with a focus on customer satisfaction, believes in integrity, safety, and partnership with its clients. The company aims to disrupt the moving industry by incorporating modern technical expertise and emphasizing strong customer relationships.
First Step Moving
About First Step Moving
Additional Cities Served: Bonham, Providence Village, Pilot Point, Van Alstyne, Whitesboro, FarmersvilleShow More >
Moving Services
- Local Moving
- Packing
- Specialty & Delivery Service
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 05/24/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of First Step Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.98/10
Nationwide Average: 8.44/10
First Step Moving is highly regarded for its exceptional service and professionalism, though there are a few isolated instances of dissatisfaction related to damage and service quality.
Recent Reviews Mention...
“provided exceptional service”
“really good at what they do”
“everything was good until headboard was damaged and floor was scraped”
2. Punctuality
8.66/10
Nationwide Average: 8.07/10
First Step Moving overwhelmingly receives positive feedback for their timely arrivals and communication, although there are a few instances of lateness and communication issues noted.
Recent Reviews Mention...
“one crew member was 45 minutes late”
“they were right on time”
“Movers are on time”
3. Affordability
8.96/10
Nationwide Average: 7.69/10
First Step Moving is highly praised for its reasonable pricing, fair rates, upfront cost disclosure with no hidden fees, and overall value, making it a recommended choice for budget-conscious customers.
Recent Reviews Mention...
“didn't charge for unnecessary things”
“the rate is very fair”
“Worth every penny implies affordability”
4. Communication
8.42/10
Nationwide Average: 7.53/10
First Step Moving generally excels, with multiple instances of praise for their responsiveness, thoroughness, and courtesy, although there is a small number of reports indicating issues with follow-ups and professionalism.
Recent Reviews Mention...
“thorough booking process”
“Christy is awesome”
“never got a call back about the damage”
5. Stick to Prices
7.52/10
Nationwide Average: 5.99/10
First Step Moving generally maintains a consistent and reliable adherence to their initial quotes, though there have been a few instances of billing discrepancies and service disagreements.
Recent Reviews Mention...
“no undisclosed charges”
“what I paid was exactly what I expected”
“paid for certain services and supplies that were not provided”
Customer Insights
Local Move Duration: 4 hours from 6 reviews
Great Crew Members
| Miguel | Miguel and his crew were professional and hardworking |
| Christy | owner/operator named and praised |
| Julio, Josh, Edwin | big thanks to Julio, Josh, and Edwin |
| Marcus, Sed, Charles, Paul | great experience with the crew |
| Paul | took great care with my furniture and ensured it was wrapped well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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