IMS Relocation

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About IMS Relocation

Based in Carrollton, Texas, IMS Relocation has been providing trusted moving and storage services since 1991 in the Dallas-Fort Worth area. This family-owned and operated company is an agent for Mayflower and United Van Lines, offering local, statewide, and long-distance moves within the United States, along with international relocation services. Over 40 years, they have completed over 245,000 moves. Their services span from residential moving, commercial moving, international moving, to storage solutions, and even specialized moving, inclusive of auto transportation services for vehicles. Their well-experienced team assures a smooth, customized moving plan tailored to each client's needs.

Moving Services

  • InTown moving
  • InState moving
  • StatetoState moving
  • International moving
  • Residential moving
  • Commercial moving
  • Storage solutions
  • Specialized moving
  • Auto transportation services
  • Packing services

Texas Moving License

Active

Last Checked: 05/23/24

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License

Authorized

for Interstate Moves

Last Checked: 08/23/22

USDOT

607998

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Dallas, TX 2023 award
Top 10 Movers in Dallas, TX 2022 award

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Summarized Review of IMS Relocation

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.45/10

Nationwide Average: 8.44/10

predominantly receives high praise for their moving services, highlighting professionalism, efficiency, and client satisfaction, despite a few instances of dissatisfaction regarding overcharging and service quality.

Reviews Mention icon

Recent Reviews Mention...

overcharged and poor estimates

terrible experience and would rate zero if possible

made the transition so easy and stress free

2. Punctuality

8.75/10

Nationwide Average: 8.07/10

is highly commended for their consistent on-time performance, though there were a few reports of late deliveries and issues with timing.

Reviews Mention icon

Recent Reviews Mention...

punctual

they were prompt

delivered on time on the scheduled day

3. Affordability

7.82/10

Nationwide Average: 7.69/10

is generally perceived as offering great value and competitive pricing, with most customers finding their services reasonably priced and some even saving money, despite a few reports of higher-than-expected charges.

Reviews Mention icon

Recent Reviews Mention...

overcharged and poor value for money

Good overall value

reasonably priced

4. Communication

6.74/10

Nationwide Average: 7.53/10

has a mix of feedback, with numerous customers praising the responsive and informative nature of many staff members, though there are notable instances of poor communication and service issues highlighted by others.

Reviews Mention icon

Recent Reviews Mention...

terrible communication with IMS

no managerial outreach after reporting theft

Brett and Tina were helpful and understanding

5. Stick to Prices

4.69/10

Nationwide Average: 5.99/10

has a mixed track record, with some customers praising them for delivering services at or below the quoted price, while others criticized them for significant discrepancies between initial quotes and final charges.

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Recent Reviews Mention...

initial quote did not reflect final pricing

ended up way overcharged

gave me the lowest price and I trusted him

Customer Insights icon

Customer Insights

Cost: $ 9890.00 from 3 reviews


Interstate Move Duration: 2 days from 6 reviews

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Great Crew Members

Brett, Tina, RafaelBrett was thorough, Tina helpful, Rafael professional
Tinawas a God-send in helping with logistics
BrettBrett made the process smooth
Bretttook amazing care and was exceptional to work with
Brettdid an amazing job moving
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact IMS Relocation

2005 McDaniel Dr, Carrollton, TX, 75006
(972) 484-2112
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