Based in Carrollton, Texas, IMS Relocation has been providing trusted moving and storage services since 1991 in the Dallas-Fort Worth area. This family-owned and operated company is an agent for Mayflower and United Van Lines, offering local, statewide, and long-distance moves within the United States, along with international relocation services. Over 40 years, they have completed over 245,000 moves. Their services span from residential moving, commercial moving, international moving, to storage solutions, and even specialized moving, inclusive of auto transportation services for vehicles. Their well-experienced team assures a smooth, customized moving plan tailored to each client's needs.
IMS Relocation
About IMS Relocation
Additional Cities Served: Irving, Denton, Carrollton, Lewisville, Allen, Flower MoundShow More >
Moving Services
- InTown moving
- InState moving
- StatetoState moving
- International moving
- Residential moving
- Commercial moving
- Storage solutions
- Specialized moving
- Auto transportation services
- Packing services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 05/23/24The TXDMV regulates moving companies that operate within the state of Texas.
Authorized
for Interstate Moves
Last Checked: 08/23/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of IMS Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
IMS Relocation predominantly receives high praise for their moving services, highlighting professionalism, efficiency, and client satisfaction, despite a few instances of dissatisfaction regarding overcharging and service quality.
Recent Reviews Mention...
“overcharged and poor estimates”
“terrible experience and would rate zero if possible”
“made the transition so easy and stress free”
2. Punctuality
Nationwide Average: 8.07/10
IMS Relocation is highly commended for their consistent on-time performance, though there were a few reports of late deliveries and issues with timing.
Recent Reviews Mention...
“punctual”
“delivered on time on the scheduled day”
“they were always on-time”
3. Affordability
Nationwide Average: 7.69/10
IMS Relocation is generally perceived as offering great value and competitive pricing, with most customers finding their services reasonably priced and some even saving money, despite a few reports of higher-than-expected charges.
Recent Reviews Mention...
“overcharged and poor value for money”
“Good overall value”
“reasonably priced”
4. Communication
Nationwide Average: 7.53/10
IMS Relocation has a mix of feedback, with numerous customers praising the responsive and informative nature of many staff members, though there are notable instances of poor communication and service issues highlighted by others.
Recent Reviews Mention...
“terrible communication with IMS”
“no managerial outreach after reporting theft”
“Brett and Tina were helpful and understanding”
5. Stick to Prices
Nationwide Average: 5.99/10
IMS Relocation has a mixed track record, with some customers praising them for delivering services at or below the quoted price, while others criticized them for significant discrepancies between initial quotes and final charges.
Recent Reviews Mention...
“initial quote did not reflect final pricing”
“ended up way overcharged”
“gave me the lowest price and I trusted him”
Customer Insights
Cost: $ 9890.00 from 3 reviews
Interstate Move Duration: 2 days from 6 reviews
Great Crew Members
Brett, Tina, Rafael | Brett was thorough, Tina helpful, Rafael professional |
Tina | was a God-send in helping with logistics |
Brett | Brett made the process smooth |
Brett | took amazing care and was exceptional to work with |
Brett | did an amazing job moving |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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