1-800-PACK-RAT Moving and Storage offers simple, convenient, and affordable moving and storage solutions to customers nationwide. Their distinctive services include providing all-steel, weatherproof moving and storage containers that provide security for their clients' belongings. These containers are delivered and picked up at clients' convenience, which aids the planning of both local and long-distance moves. Storage services include secure warehouse solutions with more than 65 facilities across the USA offering 24/7 surveillance. Catering to both individuals and businesses, the company effectively handles cross-country moves, local moves, on-site storage, and business-specific solutions. They stand out from the competition by offering customers a full 30 days to use their container, free security locks, and lifetime customer satisfaction. Unfortunately, specific details about the company's origins and operational history were not provided. If you are ever in need of moving services, consider checking out some of the movers in Carrollton, TX for more options.
1-800-PACK-RAT Moving and Storage
About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Farmers Branch
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Compare Us to The Competition
- Moving Containers
- Moving Resources
- Portable Storage Containers
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
has received mixed feedback, with a number of customers reporting excellent, stress-free experiences and high professionalism, while a significant portion expressed deep dissatisfaction due to unprofessional service, delays, and overcharging.
Recent Reviews Mention...
“I couldn't be more satisfied with their service”
“made my move a positive and stress-free experience”
“PACK-RAT Moving Services conducted themselves with utmost professionalism”
2. Punctuality
Nationwide Average: 8.07/10
displays a concerning trend of inconsistencies with numerous reports of delays and failures to meet scheduled times despite a few instances of timely service.
Recent Reviews Mention...
“staff was punctual”
“The team was prompt”
“staff was punctual”
3. Affordability
Nationwide Average: 7.69/10
receives mixed reviews with several customers finding their services within budget and competitively priced, while a significant number express concerns over unclear charges, expensive monthly rents, and additional fees that made the service more costly than anticipated.
Recent Reviews Mention...
“forced to continue to pay storage fees plus delivery charges.”
“Service was within budget”
“gave best competitive price”
4. Communication
Nationwide Average: 7.53/10
experiences a sharp divide between customers praising their proactive and helpful interactions and a significant number of customers frustrated by poor service, long hold times, and issues with responsiveness, reflecting a critical area in need of improvement.
Recent Reviews Mention...
“attention to detail and commitment to customer satisfaction”
“was communicative”
“dedication to customer satisfaction”
5. Stick to Prices
Nationwide Average: 5.99/10
generally appears to have a highly negative reputation, with numerous reports of unexpected charges, lack of transparency, and failure to honor original quoted prices.
Recent Reviews Mention...
“charges are very confusing and no prior communication.”
“Extremely transparent with pricing”
“everything they could do, they did”
Customer Insights
Cost: $ 1746.00 from 4 reviews
Interstate Move Duration: 6 days from 8 reviews
Great Crew Members
| Michael | Operations manager went above and beyond |
| Chad T | absolute BEST experience thanks to Chad T. |
| The Team in Carrollton | commended for great job |
| Connie | she followed up and scheduled my pick up |
| Forrest, Barbara | Forrest was very helpful and informative, Barbara relieved stress |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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