White Glove Storage & Delivery is a full-service moving company based in Austin, offering storage and delivery services. The company has grown by word of mouth, catering to interior designers, residential and commercial clients, builders, art and antique dealers, and furniture showrooms worldwide. They began by providing services to fine furniture and art galleries, filling a gap in the industry for a professional, service-oriented mover. White Glove Storage & Delivery offers a range of services, including temperature-controlled storage, inventory management, delivery and installation, relocation, handling, and repair. They pride themselves on providing superior moving, storage, and delivery services and exceeding customer expectations, making them one of the experienced movers serving Austin, TX.
White Glove Storage & Delivery
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Furniture moving services
- Commercial moving services
Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of White Glove Storage & Delivery
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
White Glove Storage & Delivery is highly praised for their professionalism and efficiency, with nearly all reviews indicating exceptional service despite a few negative experiences regarding customer service and satisfaction.
Recent Reviews Mention...
“astute and hardworking team of professionals”
“White Glove was a pleasure to deal with”
“Wonderful people and very professional”
2. Punctuality
Nationwide Average: 8.07/10
White Glove Storage & Delivery overwhelmingly receives glowing reviews for consistently arriving on time, though there are a couple of noted exceptions regarding scheduling issues.
Recent Reviews Mention...
“the crew was prompt at both ends”
“They arrived on time and called in advance”
“on time”
3. Affordability
Nationwide Average: 7.69/10
White Glove Storage & Delivery significantly underperforms, as evidenced by complaints about final bills exceeding estimates, overall high costs, and negative financial experiences.
Recent Reviews Mention...
“paid a really pricey bill”
“final bill exceeded estimate significantly”
“horrifyingly bad financial experience”
4. Communication
Nationwide Average: 7.53/10
White Glove Storage & Delivery generally receives high praise for their proactive, detailed, and courteous interactions, though there are isolated reports of communication breakdowns and unresponsiveness.
Recent Reviews Mention...
“Daniel and Sam communicated with us prior to delivery”
“dealt with Derek for logistics smoothly”
“communicated with me once they were en route”
5. Stick to Prices
Nationwide Average: 5.99/10
White Glove Storage & Delivery generally disappoints customers with incorrect charges, significant discrepancies between estimated and final bills, and charges for lost items, despite an instance of commendable reimbursement fidelity.
Recent Reviews Mention...
“refused to remove the incorrect charges”
“charged me for items they lost”
“final bill was over $2000 more than estimated”
Great Crew Members
Daniel, Sam | quick, efficient and communicated well |
Derek, Dakota | Derek coordinated logistics smoothly, Dakota led pickup and setup efficiently |
Daniel, Bryce | Daniel and Bryce were friendly and courteous and extremely careful with my property |
Daniel, Randon | Daniel and Randon were professional, courteous, and efficient |
William, Randon | Went above and beyond in delivery and setup. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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