U-Pack is a moving company that has been offering long-distance moving solutions since 1997. Based in Fort Smith, Arkansas, U-Pack provides door-to-door moves for homes of all sizes and a range of situations, including military moves, cross-country moves, senior moving, student moves, job relocation, and small moves. The company's services include flexible options like door-to-door delivery, storage, and guaranteed transit. With U-Pack, customers only pay for the equipment space they use, and fuel costs are always included. The company prides itself on its experienced team of consultants who are always available to provide personalized guidance and assistance. For those considering a move to or within the Lone Star state, check out a variety of experienced movers serving Austin, TX.
U-Pack
About U-Pack
Additional Cities Served: Round Rock, Pflugerville, Buda, Manor, Elgin, BastropShow More >
Moving Services
- LongDistance Moving
- Military Moves
- CrossCountry Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- DoortoDoor Moves
- Household Goods Moving Services
- Storage Services
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack generally receives high praise for its service, affordability, and efficiency, though there are notable exceptions with some customers experiencing significant dissatisfaction and issues.
Recent Reviews Mention...
“everything was a Breeze”
“service and accommodating our schedules was superb”
“100% reliable service experienced”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack generally delivers and picks up on schedule, but a notable number of customers have experienced significant delays and poor communication regarding timing.
Recent Reviews Mention...
“trailer arrived just when we needed it”
“always prompt with drop offs and pickups”
“trailers were dropped off and picked up on time”
3. Affordability
Nationwide Average: 7.69/10
U-Pack is generally perceived as a value-driven choice, offering competitive pricing and substantial savings compared to traditional moving companies, despite a few instances of unexpected costs.
Recent Reviews Mention...
“most cost effective out of all companies”
“charge for additional feet is minimal”
“Little pricey but still satisfied”
4. Communication
Nationwide Average: 7.53/10
U-Pack generally provides outstanding service, with many customers praising superb, accommodating, and responsive interactions, though a notable minority report significant dissatisfaction, including misleading information, rude behavior, and a lack of effective communication.
Recent Reviews Mention...
“amazing dashboard for arranging logistics”
“service was superb and accommodating”
“Super kind staff implies good communication”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack generally maintains its quoted prices with many customers appreciating the absence of hidden fees and adherence to initial estimates, despite a few reports of price changes and unmet delivery estimates.
Recent Reviews Mention...
“Price quoted in original contract never changed”
“easy to use more during loading”
“no hidden fees”
Customer Insights
Cost: $ 2031.00 from 3 reviews
Interstate Move Duration: 7 days from 22 reviews
Great Crew Members
| Jimmy,Mark | Jimmy and Mark know what they're doing |
| Rachel, Ariel, Huy | Made our move painless, effortless and fun |
| Natalia | unbelievably helpful and accommodating |
| Cecil | Cecil was really helpful |
| Mark | terrific ambassador, kind and informative |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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