Elephant Moving and Storage is a fully licensed and insured residential and commercial moving company, headquartered in Austin, Texas, and serves Austin, Houston, and San Antonio. While not explicitly mentioned, it's indicated that the company has years of experience. Elephant Moving and Storage offers a wide array of customized moving services, and prides themselves on courtesy, professionalism, and meticulous attention to detail. Their services include residential moving, commercial moving, cross-country moving, furniture moving, piano moving, shipping & receiving, as well as furniture and document storage. One of their notable features is leur customer-centric approach, treating each move as if it was their own.
Elephant Moving and Storage
About Elephant Moving and Storage
Additional Cities Served: Cedar Park, Buda, Bee Cave, Llano, West Lake Hills, WestlakeShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Cross Country Moving
- Furniture Moving
- Piano Moving
- Shipping & Receiving
- Furniture & Document Storage
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 05/23/24The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Elephant Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.93/10
Nationwide Average: 8.44/10
Elephant Moving and Storage has received overwhelmingly negative feedback, marked by reports of unprofessionalism, damaged goods, and dissatisfaction, albeit a few instances of positive experiences do exist.
Recent Reviews Mention...
“Terrible, disorganized company.”
“always professional and happy with service”
“great work by movers”
2. Punctuality
4.19/10
Nationwide Average: 8.07/10
Elephant Moving and Storage overwhelmingly disappoints, with numerous reports of being significantly late, not showing up at all, or changing delivery schedules without notice.
Recent Reviews Mention...
“they were not punctual with delivery.”
“was on time”
“always on time”
3. Affordability
6.38/10
Nationwide Average: 7.69/10
Elephant Moving and Storage receives mixed feedback, with complaints about higher than quoted charges and expensive services despite some customers finding their prices fair and competitive.
Recent Reviews Mention...
“reasonable price”
“felt scammed and belongings stolen”
“considered their prices reasonable”
4. Communication
3.06/10
Nationwide Average: 7.53/10
Elephant Moving and Storage overwhelmingly struggles with professionalism, responsiveness, and helpfulness, often leaving customers feeling ignored, mistreated, and frustrated due to consistent negative interactions and a significant lack of effective communication channels.
Recent Reviews Mention...
“they just hang up”
“cannot get ahold of anyone by phone.”
“Never answered phone or returned call.”
5. Stick to Prices
4.1/10
Nationwide Average: 5.99/10
Elephant Moving and Storage presents a mixed but predominantly negative sentiment with customers experiencing both accurate billing and unexpected price increases.
Recent Reviews Mention...
“failed to deliver paid furniture, feels scammed”
“outstanding balance and ignored payment requests”
“tried to lowball me on compensation”
Customer Insights
Local Move Duration: 2.5 hours from 3 reviews
Great Crew Members
| Jose, James | made our moving day a walk in the park |
| Jose, James | made our moving day a walk in the park |
| Steve | Steve was positive and smiling |
| Jay,Travis | excellent job |
| Orna | Orna was extremely nice to me |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Elephant Moving and Storage
6110 Trade Center Dr # 101A, Austin, TX, 78744
(512) 442-6622
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