1-800-Pack-Rat is a moving and storage company that is committed to simplifying these services for you. With a strong emphasis on customer service, this company has assisted thousands of customers with cross-country moves, home renovation storage, and much more. Offering all-steel, portable storage and moving containers gives customers peace of mind knowing their possessions are safe and secure. They offer a range of services, including long-distance and local moving solutions, on-site storage solutions, and secure warehouse storage solutions. With over 65 secure warehouse storage facilities in their nationwide network, they are equipped to offer comprehensive logistics services. In addition to these, 1-800-Pack-Rat also offers business solutions. The commitment of this company to customer satisfaction is truly noteworthy, as demonstrated by their offering of weatherproof steel containers. Unfortunately, further details could not be accessed from the 'About Us' and 'Services' pages. If you're considering a move in the area and want to explore additional options, be sure to have a look at the movers in Temple, TX.
1-800-Pack-Rat
Moving Services
- Local Moving Solutions
- LongDistance Moving Solutions
- Cross Country Moving Guide
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Compare Us to The Competition
- Residential Solutions
- Restoration & Remediation
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Summarized Review of 1-800-Pack-Rat
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-Pack-Rat elicits polarized opinions, with numerous customers experiencing exceptional service while a significant portion reports dissatisfaction due to issues like delays, disorganization, and poor customer service.
Recent Reviews Mention...
“great work by movers”
“PACK-RAT Moving Services shows exceptional professionalism”
“Had to rush packing which was stressful”
2. Punctuality
Nationwide Average: 8.07/10
1-800-Pack-Rat has numerous reports of late deliveries and pickups, with several customers facing significant delays and scheduling issues, although a few experiences highlight timely service.
Recent Reviews Mention...
“Container arrived much later than promised”
“they were on time for both delivery and pickup”
“everything was ready exactly when they told us”
3. Affordability
Nationwide Average: 7.69/10
1-800-Pack-Rat faces criticism for being more expensive than competitors, with numerous complaints about hidden fees, additional charges, and being advised to seek cheaper alternatives, despite a few instances where the cost was seen as manageable or favorable.
Recent Reviews Mention...
“More expensive than competitors”
“the price was better than any estimate I had”
“trying to charge me $1600 MORE”
4. Communication
Nationwide Average: 7.53/10
1-800-Pack-Rat faces significant challenges with reaching customer service and addressing concerns, despite a few reports of excellent service and helpful representatives.
Recent Reviews Mention...
“team ensured a smooth move”
“my rep Sam was super helpful”
“Paul gave us great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-Pack-Rat consistently fails to meet expectations, frequently overcharging, adding hidden fees, and demonstrating a lack of willingness to address pricing discrepancies appropriately.
Recent Reviews Mention...
“charging more than original quote”
“Not willing to offer an acceptable concession for their mistake”
“Did not stick to the quoted pickup schedule”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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