U-Pack, based in Fort Smith, Arkansas, is a long-distance moving company that has been in business since 1997. They provide door-to-door moving services for homes of all sizes, offering affordable solutions by charging only for the equipment space used. As one of the most reliable names in the industry, they offer a variety of services such as long-distance moving, military moves, cross-country moves, senior moving, student moves, job relocation, and small moves. If you're looking for movers in Nashville, TN, rest assured U-Pack's experienced consultants offer exceptional customer support both over the phone and online, along with tools and resources such as checklists and how-to guides. They pride themselves on offering fast and easy service with flexible options, including door-to-door delivery, storage, and guaranteed transit.
U-Pack
About U-Pack
Additional Cities Served: Franklin, Hendersonville, Smyrna, Brentwood, Lebanon, La VergneShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- UPack vs Full Service Comparison
- UPack vs Portable Storage Comparison
- UPack vs Truck Rental Comparison
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack is highly regarded for its friendly team, efficient service, and positive moving experiences, though a few customers have reported issues with pricing, service quality, and damaged belongings.
Recent Reviews Mention...
“Friendly and helpful team made experience great”
“Using U-Pack was the best decision”
“great experience with Upack, would recommend”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack generally demonstrates a commendable track record of delivering and picking up containers as scheduled, despite a few instances of delays or communication issues.
Recent Reviews Mention...
“The pod was delivered on time”
“ADF didn't deliver on scheduled day”
“ReloCube was delivered on time”
3. Affordability
Nationwide Average: 7.69/10
U-Pack is widely recognized for its cost-effectiveness, offering competitive pricing and significant savings over alternatives, despite a few instances of dissatisfaction regarding cost and service value.
Recent Reviews Mention...
“They were the most affordable option”
“price was great”
“easy to get a better quote”
4. Communication
Nationwide Average: 7.53/10
U-Pack generally receives high praise for its customer service, responsiveness, and the ability to keep customers well-informed throughout the service process, despite a few reports of communication issues.
Recent Reviews Mention...
“Very accommodating in service”
“communication was great through the whole process”
“customer service was great”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack generally maintains their initial price quotes, with the majority of customers reporting no hidden fees or changes, despite a few instances of price increases not approved by customers.
Recent Reviews Mention...
“No issues with the cost or delays”
“stuck with original prize despite issue”
“No hidden fees or price increases”
Customer Insights
Cost: $ 2348.00 from 3 reviews
Interstate Move Duration: 5 days from 11 reviews
Great Crew Members
| Cheri T. | very helpful and courteous |
| Calvin | extremely helpful in giving information and securing dates |
| Chris, Rick | Chris and Rick were amazing |
| Linda | Linda really was an angel |
| ABF | deserved praise for friendly and nice service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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