PODS Moving & Storage is a renowned company with nearly 25 years of experience in the moving and storage industry. With its headquarters in Nashville, Tennessee, and multiple locations across the United States, the company provides flexible and convenient moving and storage solutions tailored to customers' unique needs on a local and nationwide scale. Their services include moving, storage, long-distance moving, portable containers, and additional services like car shipping, moving supplies, and packing and loading help. As an industry leader, PODS distinguishes itself by offering personalized support and a comprehensive moving experience to ensure a smooth and stress-free move or storage process for all their clients.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Franklin, Hendersonville, Smyrna, Spring Hill, Brentwood, Mount JulietShow More >
Moving Services
- Local Moving
- LongDistance Moving
- OnSite Storage
- Storage at Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Athome storage
- Temporary storage
- Commercial Moving
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage presents a highly polarized customer experience with several expressing satisfaction through commendations on ease of use, professionalism, and efficient service, while a substantial number report severe dissatisfaction due to issues like overcharging, poor customer support, and delivery problems.
Recent Reviews Mention...
“great service”
“Overcharged from the start.”
“Overall great experience”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has received mixed feedback, with a number of customers experiencing timely service, while others report significant delays and scheduling mishaps.
Recent Reviews Mention...
“delivered the pod to our house on the wrong day”
“waited 1 hour due to their mistake”
“delivery guys were on-time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews, with some customers finding it budget-friendly and worth the price, while others criticize it for being expensive and not delivering value for money.
Recent Reviews Mention...
“No grasp on actual logistics costs.”
“Affordable and the pod held a lot”
“reasonable pricing”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally struggles with customer service, experiencing issues such as lack of responsiveness, poor handling of scheduling and damages, and significant difficulties in reaching a representative, although there are a few accounts of positive interactions.
Recent Reviews Mention...
“No communication about scheduling changes.”
“will not call me back to resolve the damages”
“so helpful and the best people we worked with”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage generally fails to adhere to the initial quotes, often charging extra fees or not honoring pricing agreements.
Recent Reviews Mention...
“Quoted one price and charged extra later.”
“The original price was the final price”
“Pods claimed I didn't schedule and pay as agreed”
Customer Insights
Cost: $ 2249.00 from 3 reviews
Great Crew Members
James T | James T carefully handled tricky driveway and POD door |
Cesar | Cesar was the nicest guy and helped me through the whole process |
Kenny | Kenny was quick and friendly picking up the pod |
Eric D | did an awesome job to protect our yard and follow Hoa |
Chris | Chris fixed the initial screw-ups |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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