1-800-PACK-RAT Moving and Storage is a comprehensive moving and storage service provider. Their mission is to provide a simple and user-friendly solution for those in the midst of an interstate transition or seeking storage solutions. They offer both local and long-distance moving services, delivering portable moving containers to customers allowing for easy packing at one's own pace, and taking care of transportation. The company also provides on-site and secure warehouse storage options, spread out over a network of 65 nationwide facilities. The containers are all-steel and weatherproof, ensuring the safety of the clients' belongings. Their emphasis on quality customer service sets them apart from the competition. As with other movers in Nashville, TN, They also offer services to businesses. Unfortunately, the number of years they have been operating and the details about their locations are not available from the crawled website information.
1-800-PACK-RAT Moving and Storage
About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Brentwood, Mount Juliet, La Vergne, Goodlettsville, Lawrenceburg, NolensvilleShow More >
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Moving Containers
- Residential Solutions
- Portable Storage Containers
- Storage Facility Locations
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
receives strong praise for its professionalism and exceptional service from some customers, while a significant number report dissatisfaction with poor service and unprofessionalism.
Recent Reviews Mention...
“PACK-RAT moving services exceeded my expectations”
“Pack-Rat provided exceptional moving services”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
generally struggles with timely services, experiencing numerous instances of delays and unfulfilled promises according to customer feedback.
Recent Reviews Mention...
“The team was punctual”
“Pods were delivered on time”
“they show up when they want”
3. Affordability
Nationwide Average: 7.69/10
receives mixed reviews although negative sentiments regarding overcharging and underperformance outshine the praise for its competitive pricing.
Recent Reviews Mention...
“regret every penny”
“great prices and found it most affordable”
“They overcharge and underperform consistently.”
4. Communication
Nationwide Average: 7.53/10
generally receives criticism for poor responsiveness and significant difficulties in reaching customer service, overshadowing the few instances of positive interactions and commendable assistance from specific staff members.
Recent Reviews Mention...
“Long wait times on the phone but they call back”
“Communication is non existent”
“Could not get a response or update”
5. Stick to Prices
Nationwide Average: 5.99/10
appears to have mixed feedback, with some customers facing unexpected charges and misleading paperwork, while others appreciate the company's clarity about rates and refunds for cancellations.
Recent Reviews Mention...
“no expected delivery when promised”
“refunded deposits after cancellation”
“charged $816 more than quoted price”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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