Compass Self Storage is a nationwide company with multiple locations throughout the United States. As a one-stop-shop for all storage needs, they cater to residential and business clients in various places, including offering services in Murfreesboro, TN. Their service range includes personal storage, business storage, boat and RV storage, pharmaceutical storage, and climate-controlled storage options. Described as a storage concierge service, Compass Self Storage provides packing and moving supplies and can arrange truck rentals and moving services on behalf of their customers. The company is committed to customer satisfaction, offering a range of amenities to support the storage experience, including contactless rentals, secure entry access, digital surveillance, and month-to-month leases.
Compass Self Storage
About Compass Self Storage
Moving Services
- Truck Rental
- Packing Supplies
- Personal Storage
- Business Storage
- Boat & RV Storage
- Climate Controlled Storage
- Boxes & Moving Supplies
- Contactless Rentals Available
- Month to Month Leases
- Online Rental Available
Awards
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Compass Self Storage is highly praised for its exceptional service, friendly and helpful staff, and efficient moving process, despite a few dissatisfied voices.
Recent Reviews Mention...
“Mr Bill was super nice and helpful”
“great work by movers”
“Toya had great customer service”
2. Affordability
Nationwide Average: 7.69/10
Compass Self Storage generally offers competitive prices and good deals, despite some concerns about increasing rent.
Recent Reviews Mention...
“currently charging double the price”
“increasing rent every six months”
“I paid far less than I expected”
3. Communication
Nationwide Average: 7.53/10
Compass Self Storage demonstrates exceptional customer service and helpfulness, with only a few criticisms regarding misinformation and lack of proper notification.
Recent Reviews Mention...
“they lie and say it's because of improvements”
“Great customer service”
“explained everything wonderfully”
4. Stick to Prices
Nationwide Average: 5.99/10
Compass Self Storage generally disappoints customers with frequent price increases and charges exceeding the initially quoted amounts, despite offering a price match guarantee.
Recent Reviews Mention...
“charging me over double the quoted price”
“no justification for rent increases”
“company routinely increases unit price”
Great Crew Members
Chris | Chris went above and beyond to help |
Latoya | Latoya provided 5 star service |
Bill | super nice and helpful, quick |
Bill | made sure I found everything needed for storage. |
Bill | Bill was very helpful and accommodating |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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