PODS Moving & Storage has been transforming the moving and storage industry since 1998 with its innovative portable storage containers. The company is based in Memphis, Tennessee, and has locations throughout the United States, including in Canada, Australia, and the United Kingdom. PODS offers local and long-distance moving services, on-site and off-site storage options, packing and loading assistance, and car shipping. PODS is known for its personalized service and flexibility, with adjustable scheduling, and the opportunity for customers to control the loading and unloading process. The company also provides convenient moving supplies, connections to local labor providers, and top-rated car shipping services, making PODS a one-stop-shop for moving and storage needs.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Bartlett, Southaven, Collierville, Germantown, Olive Branch, Horn LakeShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Safely ship your vehicle
Have feedback for PODS Moving & Storage?
Error. Please try again later.
Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives highly polarized reviews, indicating a mix of exceptional praise and severe criticism from customers.
Recent Reviews Mention...
“really happy with the move”
“never use this company again”
“great experience with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage predominantly receives criticism for often being late and inconsistent with their scheduled delivery and pickup times, despite some customers reporting satisfactory on-time service.
Recent Reviews Mention...
“hired men to help us. Still haven’t showed up”
“they came earlier than scheduled without notification”
“on time as scheduled”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is generally perceived as expensive and not cost-effective, with numerous complaints about hidden fees, overcharging, and lack of transparency in pricing.
Recent Reviews Mention...
“not transparent and hidden fees imply extremely expensive”
“charged us over and over again”
“service for the cost was great”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has overwhelmingly negative feedback with customers experiencing poor customer service, unresponsiveness, and difficulty in resolving issues, despite a few reports of excellent service and helpfulness from individual representatives and drivers.
Recent Reviews Mention...
“customer service was no help”
“terrible customer service”
“can't get anyone to answer the phone”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has consistently failed to meet expectations, repeatedly charging customers unexpected fees, not honoring original quotes, and applying additional charges not initially discussed.
Recent Reviews Mention...
“charged earlier than agreed and added unanticipated fees”
“hidden fees implies not sticking to quoted prices”
“charged us over and over again”
Customer Insights
Cost: $ 696.00 from 8 reviews
Interstate Move Duration: 6 days from 3 reviews
Great Crew Members
| Derrick | Mr. Derrick managed the situation effectively |
| Earnest Hays | cheerful and efficient in getting our pod in place |
| Lazaro | Lazaro was polite and professional |
| Lazaro | Lazaro was awesome and delivered my pod safely |
| Lazaro | Lazaro took time to help and ensured convenience |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Popular Moving Routes
