North American Van Lines

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based on 690+ data points
Circle Info

About North American Van Lines

North American Van Lines is a leading moving company that has been in the moving industry since 1933. They provide both long distance and local moving services tailored to meet individual needs. With over 500 agent locations nationwide, they offer unmatched resources for your next move. Services offered by North American Van Lines include packing, loading, and transporting your belongings, as well as corporate relocation and international moving services. They are known for their personalized approach to moving and their 24-hour customer service. If you're looking for more options for movers in Memphis, TN, you can check out our directory. North American Van Lines is an industry leader in many areas, including the use of WorldTrac satellite technology to track shipments and providing advanced training for their drivers.

Moving Services

  • Cheap moving services
  • Local moving services
  • Longdistance moving services
  • Crosscountry moving services
  • International moving services
  • Small moving services
  • Piano moving services
  • Packing services
  • Storage services
  • Commercial moving services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/23/24

USDOT

1031126

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of North American Van Lines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.44/10

Nationwide Average: 8.44/10

Comment Dots

North American Van Lines appears to have significantly disappointed the vast majority of its customers, with numerous reports of poor service, damaged belongings, and overall negative moving experiences.

Reviews Mention icon

Recent Reviews Mention...

great work by movers

overall experience was AWFUL

both guys were great, fast, and efficient

2. Punctuality

7.01/10

Nationwide Average: 8.07/10

Comment Dots

North American Van Lines generally struggles to meet scheduled times, often resulting in significant delays for pickups and deliveries.

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Recent Reviews Mention...

half day late on packing day

they were timely

took 16 days for a 700-mile move

3. Affordability

4.15/10

Nationwide Average: 7.69/10

Comment Dots

North American Van Lines is generally perceived as expensive and lacking in value, with instances of overcharging and unexpected price hikes, despite a few mentions of competitive pricing.

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Recent Reviews Mention...

cheaper but stressed over delayed delivery

more expensive than the brokers

overcharged by more than $1400

4. Communication

5.69/10

Nationwide Average: 7.53/10

Comment Dots

North American Van Lines overwhelmingly faces criticism for its lack of responsiveness, with customers frequently mentioning ignored calls and emails, dismissive attitudes, and repeated communication breakdowns.

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Recent Reviews Mention...

great communication

had to inquire about damage myself

poor communication throughout the move

5. Stick to Prices

3.46/10

Nationwide Average: 5.99/10

Comment Dots

North American Van Lines frequently receives criticism for overcharging, not honoring original quotes, and various issues related to pricing discrepancies, despite a few instances of satisfaction regarding no price increases or guaranteed quotes.

Reviews Mention icon

Recent Reviews Mention...

no price increase mentioned

no surprise charges

overcharged at destination without explanation

Customer Insights icon

Customer Insights

Cost: $ 15740.00 from 5 reviews


Interstate Move Duration: 6 days from 7 reviews

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Great Crew Members

Vander Moore, TheoVander Moore and Theo did an amazing job
Barbara, Jamal, Tonyexcellent communication from Barbara and professional, courteous delivery by Jamal and Tony
Gail, KennardGail coordinated flawlessly, Kennard packed and drove perfectly
AngelAngel and family were extremely careful and helpful
Brad Bax, LisaBrad was timely and diligent, Lisa ensured smooth communication.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact North American Van Lines

Location
3264 Democrat Rd # 5a, Memphis, TN, 38118
Phone
(901) 602-2625
Link
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