North American Van Lines is a leading moving company that has been in the moving industry since 1933. They provide both long distance and local moving services tailored to meet individual needs. With over 500 agent locations nationwide, they offer unmatched resources for your next move. Services offered by North American Van Lines include packing, loading, and transporting your belongings, as well as corporate relocation and international moving services. They are known for their personalized approach to moving and their 24-hour customer service. If you're looking for more options for movers in Memphis, TN, you can check out our directory. North American Van Lines is an industry leader in many areas, including the use of WorldTrac satellite technology to track shipments and providing advanced training for their drivers.
North American Van Lines
About North American Van Lines
Additional Cities Served: Bartlett, Southaven, Collierville, Germantown, Olive Branch, Horn LakeShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Small moving services
- Piano moving services
- Packing services
- Storage services
- Commercial moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of North American Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
North American Van Lines appears to have significantly disappointed the vast majority of its customers, with numerous reports of poor service, damaged belongings, and overall negative moving experiences.
Recent Reviews Mention...
“great work by movers”
“overall experience was AWFUL”
“both guys were great, fast, and efficient”
2. Punctuality
Nationwide Average: 8.07/10
North American Van Lines generally struggles to meet scheduled times, often resulting in significant delays for pickups and deliveries.
Recent Reviews Mention...
“half day late on packing day”
“they were timely”
“took 16 days for a 700-mile move”
3. Affordability
Nationwide Average: 7.69/10
North American Van Lines is generally perceived as expensive and lacking in value, with instances of overcharging and unexpected price hikes, despite a few mentions of competitive pricing.
Recent Reviews Mention...
“cheaper but stressed over delayed delivery”
“more expensive than the brokers”
“overcharged by more than $1400”
4. Communication
Nationwide Average: 7.53/10
North American Van Lines overwhelmingly faces criticism for its lack of responsiveness, with customers frequently mentioning ignored calls and emails, dismissive attitudes, and repeated communication breakdowns.
Recent Reviews Mention...
“great communication”
“had to inquire about damage myself”
“poor communication throughout the move”
5. Stick to Prices
Nationwide Average: 5.99/10
North American Van Lines frequently receives criticism for overcharging, not honoring original quotes, and various issues related to pricing discrepancies, despite a few instances of satisfaction regarding no price increases or guaranteed quotes.
Recent Reviews Mention...
“no price increase mentioned”
“no surprise charges”
“overcharged at destination without explanation”
Customer Insights
Cost: $ 15740.00 from 5 reviews
Interstate Move Duration: 6 days from 7 reviews
Great Crew Members
| Vander Moore, Theo | Vander Moore and Theo did an amazing job |
| Barbara, Jamal, Tony | excellent communication from Barbara and professional, courteous delivery by Jamal and Tony |
| Gail, Kennard | Gail coordinated flawlessly, Kennard packed and drove perfectly |
| Angel | Angel and family were extremely careful and helpful |
| Brad Bax, Lisa | Brad was timely and diligent, Lisa ensured smooth communication. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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