Based in La Vergne, On the Move is one of the most trusted and reliable moving and storage companies in the Middle Tennessee area. Founded ten years ago, the family-owned and operated business focuses on providing excellent and attentive customer service to home and commercial property owners. Whether you’re moving across the street, city, or state, it provides accurate and fixed quotes with no hidden fees and surprises. From full-service moves, packing, loading, and furniture assembly services to short and long-term storage facilities with high-tech features, On the Move makes sure all your well-loved items are delivered safely and quickly.
On the Move: Moving and Storage
About On the Move: Moving and Storage
Additional Cities Served: Murfreesboro, Franklin, Smyrna, Spring Hill, Brentwood, LebanonShow More >
Moving Services
- Local moving services
- Long distance moving services
- Residential moving
- Commercial moving
- Full service storage
- Packing services
- Unpacking services
- Furniture assembly
- Climate controlled storage facilities
- Hightech security systems
Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of On the Move: Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
On the Move: Moving and Storage generally receives glowing reviews for their professional, efficient, and courteous moving services, with a few isolated instances of dissatisfaction due to damage to items.
Recent Reviews Mention...
“several items damaged and problems encountered”
“great overall experience with the company”
“destroyed my valuable belongings and had zero respect”
2. Punctuality
Nationwide Average: 8.07/10
On the Move: Moving and Storage consistently demonstrates reliability and timely service, with overwhelmingly positive feedback about their on-time arrivals, though a couple of isolated reports suggest minor lapses in timeliness.
Recent Reviews Mention...
“arrived on time”
“were timely”
“showed up when they said they would”
3. Affordability
Nationwide Average: 7.69/10
On the Move: Moving and Storage is predominantly perceived as offering competitive and reasonable prices, though there are mixed feelings with a few customers finding costs higher than expected, yet the majority feeling that the services are worth the expenses.
Recent Reviews Mention...
“great prices”
“cost more to move 40 miles than from California to Tennessee”
“not the lowest quote but gave a good feeling”
4. Communication
Nationwide Average: 7.53/10
On the Move: Moving and Storage generally demonstrates outstanding responsiveness and customer service, though a few instances of communication breakdown and unaddressed concerns were noted.
Recent Reviews Mention...
“owner dismissed concerns suggesting a misunderstanding”
“ownership is accessible if needed”
“Marissa was super responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
On the Move: Moving and Storage generally maintains fidelity to their estimates, with most customers experiencing no surprises in cost, although there have been isolated incidents of billing discrepancies and unexpected charges.
Recent Reviews Mention...
“had a set price which was stuck to”
“Payment was collected before delivery, contrary to what was told”
“stayed within the estimated time frame”
Customer Insights
Local Move Duration: 4.5 hours from 3 reviews
Interstate Move Duration: 3 days from 6 reviews
Great Crew Members
Don | Don was mentioned but not for providing great service |
Tyler, JD, Bobby, Jay | excellent job packing and moving items |
Don, Marissa, Mike, CJ, Richard, Jermaine | Don gave my quote, Marissa ensured smooth process, Mike led crew efficiently |
Heath | provided a crew last minute and quickly |
Cody | Cody was great, funny and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact On the Move: Moving and Storage
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