Since the 1970s, Armstrong Relocation has been helping homes and businesses move forward. The Armstrong family of companies expands its reach in Knoxville with Volunteer Moving & Storage, a moving and storage provider that assists residential and commercial clients in the area. Volunteer Moving offers local and long-distance moves, employee relocations, and international transfers. Supplementing its services, the company renders facility moving, furniture arrangement, equipment installation, technology disconnect and reconnect support, and space decommissioning services. It also provides logistics and warehousing services to keep your valuables and possessions safe and secure through asset management, fulfillment, and final mile services. Whether its relocation or logistics needs, Volunteer Moving & Storage can offer the right service for you.
Volunteer Moving & Storage
About Volunteer Moving & Storage
Additional Cities Served: Morristown, Farragut, Sevierville, Crossville, La Follette, TazewellShow More >
Moving Services
- Residential Moving
- Local Moving
- LongDistance Moving
- Employee Relocation
- International Moving
- Office Moving
- Facility Moving
- Furniture & Equipment Installation
- Technology Disconnect & Reconnect Support
- Space Decommissioning Services
Awards
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Summarized Review of Volunteer Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Volunteer Moving & Storage generally receives high praise for professionalism and efficiency, though there are a few seriously negative experiences that significantly mar its reputation.
Recent Reviews Mention...
“single worst experience with a service provider”
“The driver and helpers provided excellent service”
“Like pulling teeth to unload one pallet”
2. Punctuality
Nationwide Average: 8.07/10
Volunteer Moving & Storage generally receives high praise for being on time and efficient, though there are rare instances of significant delays and missed moving dates.
Recent Reviews Mention...
“Early on time”
“Crew was on time”
“timely load and delivery”
3. Affordability
Nationwide Average: 7.69/10
Volunteer Moving & Storage receives mixed reviews, with some customers finding the services not cost-effective due to over-billing and inefficiency, while others praise the company for its extremely affordable move plan called SNAP, competitive estimates, and overall cost-efficiency.
Recent Reviews Mention...
“over-billed, extremely inefficient staff”
“do not do business with them”
“extremely affordable move plan called SNAP”
4. Communication
Nationwide Average: 7.53/10
Volunteer Moving & Storage generally excels in keeping customers well-informed and providing excellent service, although there have been a few instances of poor follow-up and difficulties reaching management.
Recent Reviews Mention...
“kept us informed about the whole process”
“never receive a call back”
“Sales and Coordinator answered my questions and concerns”
5. Stick to Prices
Nationwide Average: 5.99/10
Volunteer Moving & Storage has received mixed feedback, with some customers experiencing billing disagreements and bait-and-switch tactics, while others report satisfaction with binding prices and no unexpected charges.
Recent Reviews Mention...
“disagreement with billing, implies not sticking to quoted prices”
“run by liars and cowards”
“bait and switch their customers”
Great Crew Members
| Doug,Megan | Doug was very easy to work with, Megan was friendly and easy to work with |
| Fester | unloaded |
| DJ, Goody | DJ and Goody were amazing |
| Doug | Doug kept checking in and helped secure stuff |
| Karen, Ricky | Karen and Ricky mentioned by name as part of an amazing team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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