Website Information: Armstrong Relocation is a professional moving company based in Knoxville, serving clients throughout the region. As part of a nationwide network, Armstrong Relocation provides a wide array of services to cater to clients' specific needs. The company's services include household moving, long distance moving, corporate relocation, and office moving, among others. While operating both locally and across the nation, Armstrong Relocation is known for its personalized service, attention to detail, and years of experience in making moving stress-free for its customers.
Armstrong Relocation
About Armstrong Relocation
Additional Cities Served: Johnson City, Kingsport, Maryville, Oak Ridge, Farragut, SeviervilleShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Lastminute moving services
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
Authorized
for Interstate Moves
Last Checked: 09/03/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Armstrong Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.44/10
Nationwide Average: 8.44/10
receives mixed reviews, with some customers praising their professionalism and efficiency, while others criticize the experience as unprofessional, unacceptable, or the worst they've ever had.
Recent Reviews Mention...
“ZERO STARS but had to rate at least 1”
“Very upsetting and unacceptable experience.”
“great work by movers”
2. Punctuality
6.68/10
Nationwide Average: 8.07/10
has received mixed reviews with some customers praising the crew for being on time or early, while others experienced significant delays and missed appointments.
Recent Reviews Mention...
“showed up at 2 pm instead of 8-10 am”
“Early on time”
“does not ask if special is needed for moving the client and delays”
3. Affordability
6.38/10
Nationwide Average: 7.69/10
receives mixed feedback with some customers experiencing over-billing and inefficiencies, while others praise its extremely affordable move plans, cost efficiency, fair pricing, and highly competitive rates.
Recent Reviews Mention...
“over-billed and staff extremely inefficient”
“extremely affordable move plan called SNAP”
“forced to pay double on moving day”
4. Communication
6.67/10
Nationwide Average: 7.53/10
exhibits a polarized performance with instances of customer praise for excellent service and responsiveness, alongside significant complaints about delays, inadequate follow-ups, and poor claims communication.
Recent Reviews Mention...
“limited communication about the delay”
“Never receive a callback as promised”
“need to do their homework”
5. Stick to Prices
2.73/10
Nationwide Average: 5.99/10
typically fails to meet its initial estimates, often charging customers significantly more than quoted, with the exception of one instance where a binding price was honored.
Recent Reviews Mention...
“Paid $1300 more for full value protection not honored.”
“Armstrong disagreed with overbilling claim”
“had to pay double due to inaccurate estimate”
Customer Insights
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
| Doug, Megan | easy to work with, pleasant, very friendly |
| DJ, Goody | DJ and Goody were amazing |
| Doug | Doug kept checking in and was very helpful |
| Jessica | excellent on the phone |
| Earl | phenomenal work during move out and move in. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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