PODS Moving & Storage

Get a quote now.

PODS Moving & Storage logo
HomeChevron RightMoversChevron RightTennesseeChevron RightJohnson CityChevron RightPODS Moving & Storage
based on 150+ data points
Circle Info

About PODS Moving & Storage

PODS Moving & Storage, founded in 1998, has nearly 25 years of experience in the moving and storage industry. The company operates not only in the U.S., but also in Canada, Australia, and the United Kingdom, from its base in Johnson City, Tennessee. They offer a varied range of services including residential and commercial moving, storage, and car shipping. Apart from that, PODS provides moving supplies, packing and loading assistance, and moving helpers. The company is widely known for its flexible and convenient solutions, like portable storage containers and the prospects of adjusting the scheduling based on customer needs. In 2023, PODS was awarded as the best moving and storage container company by Move.org.

Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage Services
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Commercial Moving
  • Contents Protection
  • Hourly Moving Services
  • Storage OnSite

Have feedback for PODS Moving & Storage?

Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.9/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage generally receives positive feedback for their professionalism, customer service, and ease of moving, although there are notable instances of dissatisfaction due to poor experiences and service issues.

Reviews Mention icon

Recent Reviews Mention...

great experience for us

Pods did a great job

Horrible experience

2. Punctuality

5.24/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage has mixed experiences with some customers praising their timing while others report missed pickups, unannounced changes, and failure to adhere to the schedule.

Reviews Mention icon

Recent Reviews Mention...

guaranteed pickup but didn't happen

did not call as promised, showed up without notice

did not pick up or drop off at scheduled time

3. Affordability

4.39/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage has received criticism for being expensive with hidden and additional fees, although some customers have found their pricing reasonable and cost-saving.

Reviews Mention icon

Recent Reviews Mention...

lied about fees and additional charges

most expensive service

can hire movers at less cost

4. Communication

4.22/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage seems to struggle with consistency and responsiveness, facing frequent criticisms about their customer service, though there are instances of positive interactions noted by some customers.

Reviews Mention icon

Recent Reviews Mention...

Outsourced operators were clueless

poor communication, did not follow up as discussed

Great from the first phone call

5. Stick to Prices

2.14/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage consistently receives negative feedback for charging customers extra fees and providing final bills that significantly exceed the initially quoted prices.

Reviews Mention icon

Recent Reviews Mention...

charged extra fees despite waiving them initially

billed me incorrectly

they said we wouldn’t be charged and we were.

Great Crew Members icon

Great Crew Members

local PODS managerimmensely helpful
Jay, MichaelJay and Michael deserve massive raises for their help.
Dallasour driver and horse were fabulous
Cheryl,JayCheryl and Jay were exceptionally helpful
Bettytried to help
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

Rankings You Can Trust background image
Trust Rankings icon

Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
1004 Quality Cir, Johnson City, TN, 37615
Phone
(877) 770-7637
Link
CTA background image

Ready to start your move?

Claim Listing icon

Is this your moving company?

Claim your company listing to get connected with customers, enhanced placement, and more!

Claim My Free Listing Now
Best Johnson City, TN Movers Featured Image