Bellhop Moving is an established moving company with nationwide operations and locations across the United States. With 300,000 moves under its belt, Bellhop Moving knows what it takes to make a move successful, whether it’s residential or commercial, and whether it’s local or long distance. It is committed to delivering the best customer experience in the industry by ensuring that each customer who comes through one of its doors feels like they have been treated as if they were family. For this reason, Bellhop Moving provides transparent pricing, flexible service options, background-checked movers, industry-best customer support, and an easy-to-access online dashboard where you can digitally manage your entire moving experience. Bellhop Moving has locations in Hendersonville and eight other cities throughout Tennessee. It has over 20,000 customer reviews with an average rating of 4.8/5.
Bellhop Moving
About Bellhop Moving
Additional Cities Served: Gallatin, Goodlettsville, Greenbrier, Millersville, Pleasant View, WestmorelandShow More >
Not Authorized
for Interstate Moves
Last Checked: 08/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Bellhop Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
receives a mix of extremely positive reviews praising their exceptional service and team, alongside a significant number of highly negative feedback citing poor service, unreliability, and damage, leading to a polarized customer experience.
Recent Reviews Mention...
“the overall experience was terrible”
“they only did half the job”
“these guys are horrible”
2. Punctuality
Nationwide Average: 8.07/10
has received mixed reviews, with numerous complaints about significant delays and cancellations, albeit balanced by a substantial number of customers praising their on-time arrivals and efficiency.
Recent Reviews Mention...
“arrived almost 40 minutes late”
“two hours late”
“only one mover showed up”
3. Affordability
Nationwide Average: 7.69/10
is generally perceived as offering outstanding value, with many customers highlighting its pricing as cheaper, more reasonable, and better than competitors, despite a few reports of unexpected higher costs and inefficiencies.
Recent Reviews Mention...
“asked to pay full price again for incomplete job”
“prices were amazing”
“cheaper than other moving companies”
4. Communication
Nationwide Average: 7.53/10
displays a mixed sentiment with numerous customers expressing dissatisfaction over issues like unresponsiveness and poor customer service, while a significant portion highlights experiences with excellent communication, quick responses, and valuable assistance throughout their moving process.
Recent Reviews Mention...
“didn't communicate double-booking issue in advance”
“customer service refused to help”
“difficult to communicate for reimbursement”
5. Stick to Prices
Nationwide Average: 5.99/10
predominantly struggles, with numerous customers expressing dissatisfaction over being charged more than initially quoted or experiencing issues with service charges and honoring discounts.
Recent Reviews Mention...
“did not stick to quoted prices”
“could not fulfill the service despite taking a deposit”
“Offered to reschedule with a discount.”
Customer Insights
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 3 hours from 13 reviews
Great Crew Members
| Deshawn,Lucas | Deshawn and Lucas from Nashville team were solid |
| Gerald | Gerald was especially helpful |
| Tre'von, Joseph, Jermaine | did an amazing job and made moving pleasant |
| Logan, Travis | Logan and Travis were praised for being fantastic, fast, strong, and efficient |
| Logan, William | Logan and William communicated well and handled items with care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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