PODS Moving & Storage

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Good
based on 2357+ data points
Circle Info

About PODS Moving & Storage

PODS Moving & Storage is a leading moving and storage company that has been in business for nearly 25 years. With over 3,000 associates, the company operates across the United States, Canada, Australia, and the United Kingdom. If you're considering a move and doing your research, you might be seeking out movers in Mount Pleasant, SC. PODS offers tailored solutions for customers, including long-distance moves, storage services, and car shipping. They provide flexibility and control through services like built-in storage, adjustable scheduling, and on-site containers. PODS also offers packing supplies, connection to trusted local labor providers, and access to multiple container sizes (8-foot, 12-foot, and 16-foot). The company is known for its innovative PODZILLA hydraulic system, which allows for safe and efficient container loading and unloading.

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Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage Services
  • Storage OnSite
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving and storage supplies
  • Packing and loading support
  • Move In Services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 10/18/24

USDOT

2079979

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in North Charleston, SC 2023 award

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.06/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage seems to suffer from significant issues including scheduling inflexibility, problematic deliveries, and overcharging, despite an isolated exceptional experience reported by a customer.

Reviews Mention icon

Recent Reviews Mention...

Overall terrible experience

Pods is a genius idea

very easy process

2. Punctuality

8.95/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage has mixed reviews with instances of exceptional timeliness contrasted by frequent reports of missed delivery dates and delays.

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Recent Reviews Mention...

Showed up late with no prior notification

delivered early

Roy called and was prompt for drop off and pick up

3. Affordability

5.95/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage is criticized for overcharging for their services and unfairly charging for the entire month.

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Recent Reviews Mention...

Price was better than similar size self storage

overcharged by an extra $955

extremely expensive due to unfair extra charges

4. Communication

8.31/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage generally struggles with clear and prompt interaction, facing issues like no email correspondence, difficulty obtaining answers, challenges in resolving issues via phone or chat, and specific problems related to pod placement and billing, despite having some customers report excellent customer service experiences.

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Recent Reviews Mention...

Every step of the process was smooth

Poor communication by phone

Mike did a great job of calling ahead of time

5. Stick to Prices

3.08/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage has a poor track record, with multiple complaints about overcharging, unexpected monthly charges, charging for more expensive services without correction, and issues with deductibles.

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Recent Reviews Mention...

overcharged hoping I won't notice

quote was different from actual cost

did not stick to the quoted price, charged unfairly

Customer Insights icon

Customer Insights

Cost: $ 1261.00 from 8 reviews


Interstate Move Duration: 10 days from 5 reviews

Great Crew Members icon

Great Crew Members

RoyA+ to Roy. Friendly and fast
RayRay was super friendly and made things easy
RayRay did a great job on delivery
MikeMike placed the POD exactly where needed
RoyRoy put the POD in the perfect spot and was very friendly
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
830 Drop Off Dr Suite C, Summerville, SC, 29486
Phone
(877) 770-7637
Link
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