With a reputable history that spans over 80 years, Coutu Bros. Moving & Storage has positioned itself as a foremost family-owned business serving New England. Established in 1940, this BBB-accredited entity is nestled in Warwick, maintaining offices in multiple locations across Rhode Island and Massachusetts. As seasoned specialists, they offer a range of services catered to both homeowners and businesses, including Providence, RI moving services for local and long-distance transit. In addition to their comprehensive moving services, Coutu Bros. Moving & Storage also provides climate-controlled storage solutions, ensuring your valuable possessions are securely housed, monitored 24/7 in their massive 10,000+ square foot warehouse. Their dedication to customer service is evidenced by their team of skilled drivers and laborers, all of whom are full-time, experienced, uniformed, and have passed rigorous background checks and drug screenings. From routine residential moves to large-scale commercial transitions and even specialized logistics like pianos, gun safes, and artwork, their level of commitment remains high. They pride themselves on treating every customer as part of the family. Fully licensed and insured, Coutu Bros. Moving & Storage ensures every project's completion aligns with the highest standards of work.
Coutu Bros. Moving & Storage
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About Coutu Bros. Moving & Storage
Additional Cities Served: Fall River, Cranston, Warwick, Pawtucket, East Providence, WoonsocketShow More >
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Moving Services
- Residential moving
- Commercial moving
- Long distance moving
- Storage
- Hoisting
- Pianos
- Gun safes
- Fine art
Awards
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Summarized Review of Coutu Bros. Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coutu Bros. Moving & Storage is frequently praised for professional, efficient, and satisfactory moving experiences, although a few reports of damages and poor service are noted.
Recent Reviews Mention...
“my level of satisfaction each time”
“Mike, Carl, Cash, and Tom were ready to work on time”
“high quality moving service”
2. Punctuality
Nationwide Average: 8.07/10
Coutu Bros. Moving & Storage consistently receives praise for their timely arrivals and adherence to scheduled times, with only a couple of instances where their early arrival caused minor inconvenience.
Recent Reviews Mention...
“crew showed right at 8:00”
“showed up on time”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Coutu Bros. Moving & Storage is generally seen as providing great value, reasonable and competitive pricing, although a few customers have felt overcharged or have found their services expensive for smaller jobs.
Recent Reviews Mention...
“price was right”
“moving is expensive but they were very reasonable”
“a great value for the price”
4. Communication
Nationwide Average: 7.53/10
Coutu Bros. Moving & Storage generally receives high praise for responsiveness, clarity, and professionalism, with most customers finding the booking process and ongoing communication to be exemplary, despite a few grievances about customer service and responsiveness to complaints.
Recent Reviews Mention...
“Rob Romano was a pleasure to deal with”
“booking is the least of my worries”
“"unacceptable customer service"”
5. Stick to Prices
Nationwide Average: 5.99/10
Coutu Bros. Moving & Storage typically honors their estimates, often charging less than quoted, but there are isolated instances of customer dissatisfaction regarding expectations and fees.
Recent Reviews Mention...
“no surprises with the bill”
“came in under estimate”
“Cost less than the original quote”
Customer Insights
Cost: $ 5059.00 from 3 reviews
Local Move Duration: 3 hours from 17 reviews
Great Crew Members
| Mike, Carl, Cash, Tom | showed up on time and handled belongings with care |
| Mike, Cash, Lenny | professionalism and friendliness were commendable |
| Scott | Scott was part of an outstanding team. |
| Rob,Austin,Jose | Rob saved us, Austin and Jose so efficient |
| Scott | mentioned for being part of a professional and efficient team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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