Surv by Rent Sons is a Newport-based company founded with the mission of building stronger communities through service. The company, through its certified local workers, partners with homeowners to meet the varying needs of their to-do lists. Their services don't just extend to in-state moves, they also offer help with packing, truck loading and even home upkeep tasks. They ensure hassle-free service through flexible booking and a three-step job booking process. Not only do they have over 3,000 five-star reviews and an A+ BBB rating, they also value reliability, friendliness and hard work. They also provide Providence, RI moving services, with an insured coverage of $1M, creating strong bonds with their customers and local workers by promoting community involvement and a purpose-driven job culture.
Surv by Rent Sons
About Surv by Rent Sons
Additional Cities Served: Cranston, Warwick, Pawtucket, East Providence
Moving Services
- Instate moves
- Packing assistance
- Truck loading
- Assembling furniture
- Moving outdoor furniture
- Rearranging
- Garden & lawn upkeep
- Cleaning & organizing
- Power washing
- Snow removal
Awards
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Summarized Review of Surv by Rent Sons
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
receives a mix of high praise for excellent service and strong recommendations alongside significant criticism for unprofessionalism, overcharging, and negative experiences.
Recent Reviews Mention...
“SURV made my move helpful”
“highly recommend Surv”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
generally demonstrates timely arrivals and readiness, although there has been an instance of late communication regarding scheduling.
Recent Reviews Mention...
“they were great even in a snow storm”
“Carter and Vincent were on time”
“were right on time”
3. Affordability
Nationwide Average: 7.69/10
receives mixed feedback, with some customers complaining about unexpected fees and higher than quoted charges, while others find the pricing reasonable and justified.
Recent Reviews Mention...
“charged additional fees unexpectedly.”
“kind of expensive for my budget”
“quoted $20 an hour but charged $120 for 2 hours”
4. Communication
Nationwide Average: 7.53/10
struggles with honesty, responsiveness, and customer service, despite a few instances of last-minute delivery success and an efficient online scheduling system.
Recent Reviews Mention...
“incredibly friendly, knowledgeable, and efficient communication”
“kids who don't tell the truth to the office.”
“Good communication”
5. Stick to Prices
Nationwide Average: 5.99/10
has a reputation for charging additional fees beyond the initial quote and not honoring refunds for overcharges.
Recent Reviews Mention...
“charged an additional $285 for "Extra labor."”
“offered a small refund but didn't follow through ”
“quoted $20 an hour but charged $120 for 2 hours”
Customer Insights
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 3 hours from 6 reviews
Great Crew Members
| Carter, Vincent | both were professional, friendly, and worked efficiently |
| Ben | conscientious and efficient, kind and respectful |
| Michael | Michael was fabulous and thoughtful |
| Curtis, Franklin | did a great job cleaning up |
| Carter,Kai | Carter and Kai did a superb job, very careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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