Based in Providence, Rhode Island, Jones Moving and Storage is a family-owned and operated company. Established in 1892, they offer a broad spectrum of services. These services include short and long-distance residential and commercial moving, safe storage solutions, and packing/unpacking services. They are also noted for offering a Summer Storage Program specially designed for RISD students. Through this program, they coordinate with Resident Life to deliver stored items to student rooms in September. With a legacy spanning over a century, Jones Moving & Storage upholds a steadfast commitment to superior customer service, catering to every aspect of their clients' moving and storage requirements.
Jones Moving and Storage
About Jones Moving and Storage
Additional Cities Served: Cranston, Warwick, Pawtucket, East Providence, Attleboro, WoonsocketShow More >
Moving Services
- Shortdistance moves
- Longdistance moves
- Residential moves
- Commercial moves
- Safe storage solutions
- Shortterm storage options
- Longterm storage options
- Packing services
- Unpacking services
- RISD Summer Storage Program
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
Authorized
for Interstate Moves
Last Checked: 09/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Jones Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.64/10
Nationwide Average: 8.44/10
has a mixed reputation with many customers praising their professionalism and moving experience, while others criticize the service as low quality or even damaging.
Recent Reviews Mention...
“they did everything they said they would do”
“stolen items and overall negative experience”
“Excellent moving experience”
2. Punctuality
6.8/10
Nationwide Average: 8.07/10
receives mixed reviews with some customers commending their on-time service while others criticize them for being late.
Recent Reviews Mention...
“could be more punctual and precise with timings”
“they were quick to answer and deliver”
“were late and lied about reason”
3. Affordability
6.46/10
Nationwide Average: 7.69/10
receives mixed reviews, with some customers finding their services excessively expensive while others praise them for being reasonable and even costing less than expected.
Recent Reviews Mention...
“on budget”
“Implies was extremely expensive for received service.”
“mentioned they're affordable”
4. Communication
6.28/10
Nationwide Average: 7.53/10
has mixed reviews, with high praise for understanding and clarity by some, while others experienced issues with confirmation, transparency in pricing, and rude behavior.
Recent Reviews Mention...
“answered all my questions”
“lack of accountability”
“Office staff are horrible, implies poor communication”
5. Stick to Prices
5.48/10
Nationwide Average: 5.99/10
generally shows transparency and often adheres to or comes in under their estimates, though there are notable instances where costs significantly exceeded initial quotes.
Recent Reviews Mention...
“on budget”
“quoted prices not respected due to lost/damaged items ”
“did not stick to quoted prices”
Customer Insights
Local Move Duration: 5.5 hours from 3 reviews
Great Crew Members
| James, Chris, Rob, Rick | worked constantly, answered questions, and were helpful |
| Jones | Thanks Jones for good cheer |
| Andy, James, Marcus, Derrick | they were kind and made a difficult situation better |
| T, A, B | fine people who genuinely care about your belongings |
| Greg, Rick, JD, Chris, Kenny, Miguel | went above and beyond, very professional and careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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