Compass Self Storage is a moving company with multiple locations across the United States, offering a one-stop-shop for all your storage needs. They provide personal, business, boat, and RV storage, along with pharmaceutical and climate-controlled storage options. Compass Self Storage acts as your storage concierge service, providing packing and moving supplies, arranging truck rentals, and contacting moving services in Providence, RI on your behalf. They prioritize customer satisfaction and offer numerous amenities to support your storage experience, such as climate-controlled units, indoor units, secure entry access, and contactless rentals.
Compass Self Storage
based on 592+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Compass Self Storage
Additional Cities Served: East Providence, Woonsocket
Moving Services
- Packing Supplies
- Truck Rental
- Contact Moving Services
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.47/10
Nationwide Average: 8.44/10
Compass Self Storage is criticized for its security issues, poor facility conditions, and disappointing service, leading to severe customer dissatisfactions and financial losses.
Recent Reviews Mention...
“worst storage facility I have ever used”
“terrible experience overall”
“great work by movers”
2. Punctuality
6.14/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“blocked access to unit without warning”
“came in late but were quickly accommodated”
“Late opening up”
3. Affordability
6.89/10
Nationwide Average: 7.69/10
Compass Self Storage generally receives negative feedback, highlighted by difficulties in bill payments, high expenses, and cost issues, despite a single instance of being considered affordable for a college student.
Recent Reviews Mention...
“the rent is way too high”
“charged extra unfairly”
“do not want to return the money paid”
4. Communication
8.29/10
Nationwide Average: 7.53/10
Compass Self Storage generally struggles with responsiveness and providing accurate information, despite having instances of helpful staff.
Recent Reviews Mention...
“Awesome customer service.”
“difficult to get through to customer service”
“the front counter agent was very helpful”
5. Stick to Prices
4.11/10
Nationwide Average: 5.99/10
Compass Self Storage has a reputation for not honoring original quotes, changing units and promotions unexpectedly, and charging customers for additional billing periods contrary to prior agreements.
Recent Reviews Mention...
“added on a bunch of service fees unexpectedly”
“errors in website led to wasted trips”
“not sticking to quoted prices by not refunding”
Great Crew Members
| Kim | Kim was very pleasant and super helpful |
| Chastity | Chastity was courteous and helpful |
| Chasity | went above and beyond |
| Chastity | Chastity was excellent! |
| Chastity, Destiny | they treated me with respect and made it very easy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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