Sterling Corporation has been providing commercial, logistical, and residential moving solutions for clients for over 65 years. Based in New England, this moving company offers a wide range of services such as commercial moving, residential moving, logistics, warehousing, specialty freight transportation, furniture installation, and building decommissioning. They have expertise in various industries, like healthcare, biotech and labs, office, academic and library, technology, and manufacturing. Dedicating their efforts to meet all of your organization's moving and specialty transportation needs with an unmatched level of service, they ensure customer and employee safety and satisfaction throughout the process. With their experience, they've emerged as experienced movers serving Providence, RI.
North American Van Lines
About North American Van Lines
Additional Cities Served: Cranston, Warwick, Pawtucket, East Providence, Woonsocket, Newport
Moving Services
- Commercial Moving Services
- Residential Moving Services
- Logistics
- Warehousing
- Specialty Freight Transportation
- Furniture Installation
- Building Decommissioning
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Summarized Review of North American Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
North American Van Lines receives predominantly negative feedback with multiple reports of damages and unsatisfactory experiences, although a few customers have noted exceptional service.
Recent Reviews Mention...
“great experience with these guys”
“very disappointed with the packing service”
“amazing and handled all of our household goods with care”
2. Punctuality
Nationwide Average: 8.07/10
North American Van Lines consistently fails to meet scheduled pick-up or delivery times, with numerous instances of significant delays and last-minute cancellations, despite a few reports of timely arrivals.
Recent Reviews Mention...
“Arrived on time”
“They showed up ready to work”
“showed up when they said”
3. Affordability
Nationwide Average: 7.69/10
North American Van Lines is perceived as highly expensive with significant price increases, providing poor value and service that does not justify the costs.
Recent Reviews Mention...
“the price was very reasonable ”
“$$$ takes precedence over customer welfare”
“paid just under $6000, not affordable”
4. Communication
Nationwide Average: 7.53/10
North American Van Lines generally struggles with responsiveness, clear communication, and customer service, although there are a few instances of positive interactions with specific representatives.
Recent Reviews Mention...
“rudeness in the text tone”
“They communicated well with me”
“representatives were not responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
North American Van Lines consistently fails to honor their initial quotes, often significantly increasing costs unexpectedly and not adhering to their promised pricing or delivery commitments.
Recent Reviews Mention...
“response was "too bad" indicating no price assurance”
“employed subcontractors motivated by money”
“not reimbursed appropriately for damages”
Customer Insights
Interstate Move Duration: 13 days from 5 reviews
Great Crew Members
Dave, Derek Palmer | professional, quick, and efficient, took extra care |
Michelle H | did not label or pack items correctly |
Dave Palmer, Derek, Shaun | spent extra time assembling my furniture |
Andrew | Andrew and his crew were amazing, communicated well, fast, and careful |
Andrew Tarro | team mentioned as best |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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