For nearly 25 years, PODS Moving & Storage has offered comprehensive moving and storage solutions to a global customer base, extending from the United States and Canada to Australia and the United Kingdom. Serving a diverse range of customers, they provide services that are uniquely tailored for each move, with offerings such as long-distance relocation, in-built storage, flexible scheduling, and the opportunity to load and unload belongings at one's own pace. This portfolio is further enhanced with additional amenities, including car shipping, moving supplies, along with packing and loading assistance. With an assortment of container sizes and a thorough moving experience, PODS aims to offer a flexible, convenient, and comprehensive suite of solutions for customers in different locations, including being one of the movers in Scranton, PA.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Wilkes-Barre, Hazleton, Bloomsburg, Kingston, Nanticoke, BerwickShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is generally perceived as offering convenient, professional, and reliable moving and storage solutions, despite a few reports of poor customer service and negative experiences.
Recent Reviews Mention...
“worst customer service ever”
“Very convenient and highly recommend”
“PODS was clearly the best choice for us”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally earns praise for on-time deliveries and pickups, though there are notable instances of late arrivals and scheduling difficulties.
Recent Reviews Mention...
“on time delivery and pick up”
“were professional, timely”
“they showed up on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed feedback with some customers finding good value and ease despite slightly higher prices, while others express discontent with high costs and unexpected fees.
Recent Reviews Mention...
“A little pricey but worth it”
“scammed and hidden fees charged”
“price was not the absolute best but was competitive”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has received mixed reviews, some praising their responsive and courteous customer service, while others criticize the difficulty in reaching representatives and poor communication on scheduling and service follow-through.
Recent Reviews Mention...
“Their customer service was great”
“runaround service reps who don't care”
“courteous customer service and easy to use online”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently faces criticism for hidden fees, charging more than agreed upon, and not honoring promised credits.
Recent Reviews Mention...
“lied about scheduling, hidden fees”
“charged extra fees not aligned with service”
“manager did not honor promised credit”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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