Compass Self Storage is a nationwide provider of premium self-storage and moving services at several neighborhood locations across the United States. The company acts as a storage concierge service, offering packing and moving supplies, truck rental, and arranging Weirton, WV moving services. They cater to residential and business storage needs, with features such as climate-controlled units, indoor units, secure entry access, and month-to-month leases. Compass prides itself on its customer satisfaction and its ability to provide a one-stop-shop for all storage requirements.
Compass Self Storage
Very Good
based on 560+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Packing Supplies
- Truck Rental
Awards
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.33/10
Nationwide Average: 8.44/10
Compass Self Storage is consistently praised for its exceptional service, professional and friendly staff, and clean facilities, although a few isolated experiences indicate some issues with mold and slow service.
Recent Reviews Mention...
“Compass is great”
“Compass delivered in a hurry, which is great service”
“Great experience”
2. Affordability
8.63/10
Nationwide Average: 7.69/10
Compass Self Storage is generally perceived as cost-effective and fair-priced by most customers, offering competitive and reasonable rates, though a few have concerns regarding price increases and additional charges.
Recent Reviews Mention...
“better pricing than competitors”
“Great price perfect for storage needs”
“great pricing”
3. Communication
9.62/10
Nationwide Average: 7.53/10
Compass Self Storage consistently receives praise for their helpful, friendly, and responsive customer service, with individual staff members like Kelly, Jane, Marc, and Ron frequently mentioned for their exceptional assistance and thorough explanations, although there was a rare complaint about difficulty reaching them by phone.
Recent Reviews Mention...
“Kelly was very pleasant to deal with”
“customer service is great”
“Kelly made the process efficient”
4. Stick to Prices
6.52/10
Nationwide Average: 5.99/10
Compass Self Storage generally upholds its price quotes, with most customers experiencing no unexpected costs, although there have been rare instances of unanticipated price increases.
Recent Reviews Mention...
“charged the lower rate when cost dropped”
“Prices raised unexpectedly”
“no extra cost of any kind for the upgrade”
Great Crew Members
| Kelly | Kelly was most helpful and pleasant |
| Kelly | Kelly made the process efficient |
| Kelly | Kelly is great with customer service |
| Kelly | Kelly was great during the rental process. |
| Kelly | Kelly was great and made the return process easy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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