Charles E. Groff & Sons, Inc. is a leading residential moving company in Lancaster. For over 50 years, this family-owned business has provided reliable options for local, intrastate, and cross-country moves for customers in the area. If you need to relocate within the region, working with experienced movers serving Lancaster, PA like Charles E. Groff & Sons can be a great advantage. It is located in Mount Joy and specializes in moving pianos, gun safes, grandfather clocks, and other heavy items. Charles E. Groff & Sons does not use temporary workers and hires only full-time movers who must pass background checks and drug tests. Its employees have an average of ten years of experience, so you know they are experts in their field. They will ensure your belongings are securely packed and delivered on time without any damage. Charles E. Groff & Sons offers free estimates to help you plan your move. It is proud to be an interstate agent for Bekins Van Lines.
Charles E Groff & Sons Inc
About Charles E Groff & Sons Inc
Additional Cities Served: Harrisburg, York, Lebanon, Hanover, Ephrata, PottsvilleShow More >
Pennsylvania Moving License
Active
Last Checked: 04/13/22Not Authorized
for Interstate Moves
Last Checked: 09/11/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Charles E Groff & Sons Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
generally receives high praise for their professional, efficient, and pleasant moving services, despite a few reports of negative experiences.
Recent Reviews Mention...
“did an excellent job with the service”
“fantastic overall experience”
“Charles E Groff & Sons moving company is top notch AMAZING”
2. Punctuality
Nationwide Average: 8.07/10
generally adheres to the scheduled times with most clients appreciating their on-time performance, though there have been a few instances of significant delays.
Recent Reviews Mention...
“called after he was already late”
“arrived within the provided timeframe”
“responsive and on time”
3. Affordability
Nationwide Average: 7.69/10
generally offers reasonable prices and good value, although there have been instances of customers feeling misled or facing unexpectedly high costs.
Recent Reviews Mention...
“reasonable prices”
“You won't find pricing like this anywhere”
“Not the cheapest, but worth it implies good value”
4. Communication
Nationwide Average: 7.53/10
experiences a notable divide between customers who praise their responsiveness, friendliness, and efficiency, and others who criticize them for rudeness, lack of follow-up, and overall poor customer service interactions.
Recent Reviews Mention...
“he was sure to tell me he was running late”
“everyone is so friendly and easy going”
“fantastic interactions with office staff”
5. Stick to Prices
Nationwide Average: 5.99/10
generally upholds their initial estimates, often coming in under budget, though there were minor discrepancies noted in a few cases.
Recent Reviews Mention...
“completed within the estimated timeframe”
“stuck to the thorough fee quote”
“move came in under estimate”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Great Crew Members
| Anthony | experienced and ensures a pleasant work experience |
| Les | thanks for taking care of us |
| Very knowledgeable garage crew | crew was knowledgeable and provided great service |
| Dave | Dave was efficient and lead the moving team |
| Andy, Patrick | super fast and very nice |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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