Charles E Groff & Sons Inc

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based on 338+ data points
Circle Info

About Charles E Groff & Sons Inc

Charles E. Groff & Sons, Inc. is a leading residential moving company in Lancaster. For over 50 years, this family-owned business has provided reliable options for local, intrastate, and cross-country moves for customers in the area. If you need to relocate within the region, working with experienced movers serving Lancaster, PA like Charles E. Groff & Sons can be a great advantage. It is located in Mount Joy and specializes in moving pianos, gun safes, grandfather clocks, and other heavy items. Charles E. Groff & Sons does not use temporary workers and hires only full-time movers who must pass background checks and drug tests. Its employees have an average of ten years of experience, so you know they are experts in their field. They will ensure your belongings are securely packed and delivered on time without any damage. Charles E. Groff & Sons offers free estimates to help you plan your move. It is proud to be an interstate agent for Bekins Van Lines.

Pennsylvania Moving License

Active

Last Checked: 04/13/22
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 12/17/24

USDOT

396907

MC

ENTITY TYPE

Carrier/Shipper

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Lancaster, PA 2023 award
Top 10 Movers in Lancaster, PA 2022 award

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Summarized Review of Charles E Groff & Sons Inc

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.57/10

Nationwide Average: 8.44/10

Comment Dots

Charles E Groff & Sons Inc generally receives high praise for their professional, efficient, and pleasant moving services, despite a few reports of negative experiences.

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Recent Reviews Mention...

did an excellent job with the service

fantastic overall experience

Charles E Groff & Sons moving company is top notch AMAZING

2. Punctuality

7.53/10

Nationwide Average: 8.07/10

Comment Dots

Charles E Groff & Sons Inc generally adheres to the scheduled times with most clients appreciating their on-time performance, though there have been a few instances of significant delays.

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Recent Reviews Mention...

called after he was already late

arrived within the provided timeframe

showed up on time

3. Affordability

7.02/10

Nationwide Average: 7.69/10

Comment Dots

Charles E Groff & Sons Inc generally offers reasonable prices and good value, although there have been instances of customers feeling misled or facing unexpectedly high costs.

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Recent Reviews Mention...

reasonable prices

You won't find pricing like this anywhere

Not the cheapest, but worth it implies good value

4. Communication

6/10

Nationwide Average: 7.53/10

Comment Dots

Charles E Groff & Sons Inc experiences a notable divide between customers who praise their responsiveness, friendliness, and efficiency, and others who criticize them for rudeness, lack of follow-up, and overall poor customer service interactions.

Reviews Mention icon

Recent Reviews Mention...

he was sure to tell me he was running late

everyone is so friendly and easy going

fantastic interactions with office staff

5. Stick to Prices

8/10

Nationwide Average: 5.99/10

Comment Dots

Charles E Groff & Sons Inc generally upholds their initial estimates, often coming in under budget, though there were minor discrepancies noted in a few cases.

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Recent Reviews Mention...

completed within the estimated timeframe

stuck to the thorough fee quote

move came in under estimate

Customer Insights icon

Customer Insights

Local Move Duration: 2 hours from 3 reviews

Great Crew Members icon

Great Crew Members

Anthonyexperienced and ensures a pleasant work experience
Lesthanks for taking care of us
Very knowledgeable garage crewcrew was knowledgeable and provided great service
DaveDave was efficient and lead the moving team
Andy, Patricksuper fast and very nice
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Charles E Groff & Sons Inc

Location
1284 Cloverleaf Rd, Mount Joy, PA, 17552
Phone
(717) 653-1357
Link
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