PODS Moving & Storage is a leading moving and storage company with nearly 25 years of experience. Based in Harrisburg, Pennsylvania, the company operates in 46 states and has over 245 Storage Center locations. Their services extend beyond local moves as they cater to long-distance moves and storage as well. PODS offers a range of portable container sizes - 8-foot, 12-foot, and 16-foot - to suit individual needs. The company is known for its flexibility and convenience, providing clients with pay-as-you-go pricing, adjustable scheduling, and contactless service. Along with moving and storage services, PODS provides additional services such as car shipping, moving supplies, and packing and loading help. The company is committed to delivering a comprehensive moving experience with personalized solutions and a team of experts ready to assist at every step of the journey. While PODS Moving & Storage is one among various choices, it is certainly among the choicest Lancaster, PA's moving companies offering professional services.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Harrisburg, York, Lebanon, Hanover, Ephrata, ElizabethtownShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Corporate Relocation
- Government Solutions
- Commercial Storage Units
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
seems to have a mixed reputation with some customers praising their convenience and professionalism, while a significant number report dissatisfaction due to various service failures including damage, delivery issues, and poor customer management.
Recent Reviews Mention...
“Awful experience”
“stuff received all banged up with water damage”
“It was horrible”
2. Punctuality
Nationwide Average: 8.07/10
generally struggles with timely service, showing numerous instances of delays and missed appointments, despite some reports of on-time deliveries.
Recent Reviews Mention...
“They reschedule without calling.”
“lack of communication, delivery delay”
“the PODS was delayed 6 days.”
3. Affordability
Nationwide Average: 7.69/10
is perceived as expensive and lacking in cost transparency, with numerous customers highlighting issues with unexpected charges, even though a few reviews commend its value for the cost.
Recent Reviews Mention...
“PODs is expensive but worth the cost”
“extremely expensive due to double charge”
“very competitive price”
4. Communication
Nationwide Average: 7.53/10
frequently struggles with customer service and effective communication, exemplified by numerous accounts of unresponsiveness, long wait times, and overall poor experiences, though there are isolated instances of positive interactions.
Recent Reviews Mention...
“not easy to navigate the website for changes”
“You can't call the actual facility.”
“customer support is just trash”
5. Stick to Prices
Nationwide Average: 5.99/10
consistently fails to meet expectations, with numerous reports of unexpected charges and not honoring initial quotes.
Recent Reviews Mention...
“charged extra month not asked for.”
“got fined due to company's actions”
“charged an extra month without service”
Customer Insights
Cost: $ 2915.00 from 5 reviews
Interstate Move Duration: 1 days from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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