O'Brien's Moving & Storage is a moving and storage company based in Eastern Pennsylvania, with locations in Allentown and Reading. Established in 1928 as a one-truck operation, they now operate 50+ trucks across multiple warehouse facilities. Their service area includes local, long distance, and international moves for both residential and commercial customers. O'Brien's is known for their courteous and dependable service, offering services such as senior moves, storage, and specialized moves. With a 4.9 out of 5 rating based on 937 reviews, their customers commend O'Brien's Moving & Storage for their high-quality service and value.
O'Brien's Moving & Storage
About O'Brien's Moving & Storage
Additional Cities Served: Ephrata, Pottsville, Lansdowne, Wyomissing, Middletown, LititzShow More >
Moving Services
- Local Movers
- Long Distance Movers
- Office/Industrial Moving
- International Movers
- Storage
- Specialized Move
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
Not Authorized
for Interstate Moves
Last Checked: 08/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of O'Brien's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.16/10
Nationwide Average: 8.44/10
receives predominantly high praise for their professionalism, efficiency, and friendly service, though there are some strong dissenting opinions regarding poor service and damage to belongings.
Recent Reviews Mention...
“Terrible company, can't say enough bad things.”
“Rob was great and movers were efficient”
“made the move very easy”
2. Punctuality
9.3/10
Nationwide Average: 8.07/10
consistently received praise for their timely arrivals, prompt service, and on-schedule deliveries, often exceeding expectations by completing moves early.
Recent Reviews Mention...
“movers were on time”
“everyone was prompt”
“arrived on time”
3. Affordability
6.3/10
Nationwide Average: 7.69/10
receives mixed feedback ranging from views of excessive cost to being appreciated for extremely competitive pricing and cost-effectiveness.
Recent Reviews Mention...
“cost was excessive”
“price was extremely competitive”
“I chose O'Brien's because they were cheaper”
4. Communication
7.2/10
Nationwide Average: 7.53/10
generally receives praise for their thorough explanations, responsive office staff, and courteous interactions, although there are some notable concerns regarding unfulfilled promises and a lack of follow-up communication.
Recent Reviews Mention...
“Rob explained the process thoroughly”
“office staff helped with coordinating”
“Great communication”
5. Stick to Prices
5.83/10
Nationwide Average: 5.99/10
has received mixed reviews with several customers appreciating accurate and adjusted pricing, while others have experienced significant discrepancies and unmet promises regarding cost.
Recent Reviews Mention...
“received a refund for the difference in estimated weight”
“accurate quote stuck to the price”
“wanted to double our price”
Great Crew Members
| Rob | Rob was great in assessment and explained thoroughly |
| Rob | Thanks for coming to my home |
| Rob, | Rob was very nice |
| O’Brien | went above and beyond |
| Trish | Trish was a pleasure to deal with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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