O'Brien's Moving & Storage is a moving and storage company based in Eastern Pennsylvania, with locations in Allentown and Reading. Established in 1928 as a one-truck operation, they now operate 50+ trucks across multiple warehouse facilities. Their service area includes local, long distance, and international moves for both residential and commercial customers. O'Brien's is known for their courteous and dependable service, offering services such as senior moves, storage, and specialized moves. With a 4.9 out of 5 rating based on 937 reviews, their customers commend O'Brien's Moving & Storage for their high-quality service and value.
O'Brien's Moving & Storage
About O'Brien's Moving & Storage
Additional Cities Served: Ephrata, Pottsville, Lansdowne, Wyomissing, Middletown, LititzShow More >
Moving Services
- Local Movers
- Long Distance Movers
- Office/Industrial Moving
- International Movers
- Storage
- Specialized Move
Not Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of O'Brien's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
O'Brien's Moving & Storage receives predominantly high praise for their professionalism, efficiency, and friendly service, though there are some strong dissenting opinions regarding poor service and damage to belongings.
Recent Reviews Mention...
“Rob was great and movers were efficient”
“Terrible company, can't say enough bad things.”
“made the move very easy”
2. Punctuality
Nationwide Average: 8.07/10
O'Brien's Moving & Storage consistently received praise for their timely arrivals, prompt service, and on-schedule deliveries, often exceeding expectations by completing moves early.
Recent Reviews Mention...
“movers were on time”
“picked up and delivered when they said they would”
“Showed up on time”
3. Affordability
Nationwide Average: 7.69/10
O'Brien's Moving & Storage receives mixed feedback ranging from views of excessive cost to being appreciated for extremely competitive pricing and cost-effectiveness.
Recent Reviews Mention...
“cost was excessive”
“price was extremely competitive”
“I chose O'Brien's because they were cheaper”
4. Communication
Nationwide Average: 7.53/10
O'Brien's Moving & Storage generally receives praise for their thorough explanations, responsive office staff, and courteous interactions, although there are some notable concerns regarding unfulfilled promises and a lack of follow-up communication.
Recent Reviews Mention...
“Rob explained the process thoroughly”
“office staff helped with coordinating”
“Great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
O'Brien's Moving & Storage has received mixed reviews with several customers appreciating accurate and adjusted pricing, while others have experienced significant discrepancies and unmet promises regarding cost.
Recent Reviews Mention...
“received a refund for the difference in estimated weight”
“accurate quote stuck to the price”
“provided full estimate and stuck to it”
Great Crew Members
Rob | Rob was great in assessment and explained thoroughly |
Rob | Thanks for coming to my home |
Rob, | Rob was very nice |
O’Brien | went above and beyond |
Trish | Trish was a pleasure to deal with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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