Matheson Transfer Co., based in Northeastern Pennsylvania, has been in the moving and storage industry for over 70 years. As an authorized North American Van Lines agent, they offer household relocation, commercial services, and storage solutions for residential, commercial, and industrial clients within their service area. Serving as one of the dependable movers in Scranton, PA, they are licensed, bonded, and fully insured. They provide services like full-service packing and unpacking, handling fragile items, and storage options. Known for their customer-focused approach, Matheson Transfer aims to provide a stress-free experience, with all employees fully trained, uniformed, and background-checked.
Matheson Transfer Moving
About Matheson Transfer Moving
Additional Cities Served: Wilkes-Barre, Hazleton, Bloomsburg, Pottsville, Dunmore, KingstonShow More >
Moving Services
- Household relocation
- Commercial services
- Storage solutions
- Equipment moving
- Fullservice packing and unpacking
- Fragile item handling
- Temporary or longterm storage
- Office move
- Computers, printers, and IT equipment relocation
- Desk, workstation, and office furniture moving
Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Matheson Transfer Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Matheson Transfer Moving receives a mix of sentiment ranging from high praise for their service, professionalism, and efficiency to sharp criticism over issues such as damaged goods, extra charges, and poor experiences.
Recent Reviews Mention...
“gave one star because company is liars and thieves”
“I am very satisfied with their service”
“received outstanding service”
2. Punctuality
Nationwide Average: 8.07/10
Matheson Transfer Moving generally receives praise for timely arrivals and responses, although there are a few notable instances of delays and lateness that detract from their overall reputation.
Recent Reviews Mention...
“They found a way to help me quickly”
“responded to an urgent situation promptly”
“they were prompt”
3. Affordability
Nationwide Average: 7.69/10
Matheson Transfer Moving receives mixed feedback, with several customers finding their services reasonably priced and economical, while others have had negative experiences with poor service and issues regarding quote accuracy and charges.
Recent Reviews Mention...
“quoted $18k but received poor service”
“very economical pricing”
“quote was very reasonable”
4. Communication
Nationwide Average: 7.53/10
Matheson Transfer Moving seems to have mixed reviews with instances of exceptional customer service and responsiveness from certain representatives like Neil and Lisa, contrasted by frequent complaints about overall poor service, difficulty in reaching the company, and rudeness from other staff members.
Recent Reviews Mention...
“worst place to get anyone on the phone”
“unable to reach the company via the listed number.”
“LIZ provided horrendous customer service.”
5. Stick to Prices
Nationwide Average: 5.99/10
Matheson Transfer Moving frequently fails to honor their initial estimates, often resulting in unexpected charges and customer dissatisfaction.
Recent Reviews Mention...
“not wrapped or packaged as promised”
“Unaware of extra fee and hourly charge until needed access.”
“Did not stick to the quoted prices”
Great Crew Members
Neil, Donnie, Hank | Neil was courteous, Donnie and Hank moved professionally |
Neil, Donnie, Hank | all provided exceptional service and support during the move |
Doug, John, Greg | hard working, prompt, and a pleasure to work with |
Lisa | handled everything |
Lisa | Lisa was fantastic coordinating the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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