PODS Moving & Storage, originally known as Portable on Demand Storage, has been in operation for nearly 25 years. The Oregon-based company prides itself on pioneering the concept of portable storage containers, invented to bring convenience to clients. While not specifically claiming to be one of the best movers in Lake Oswego, OR, PODS provides services across 46 states and has over 245 Storage Center locations. The company offers multiple container sizes to accommodate different moving needs, and provides flexible and tailored moving solutions, packing supplies, and links to trusted local labor providers and car shipping services. Other services include on-site storage and storage at their secure facilities. PODS combines this myriad of services to offer customers an all-inclusive and customized moving experience.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Keizer, McMinnville, Tualatin, West Linn, Woodburn, WilsonvilleShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Find Moving Help
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally receives high praise for making moving easy, affordable, and efficient, although there are significant critiques regarding customer service and experiences of poor service and incompetence.
Recent Reviews Mention...
“Made moving super easy and convenient”
“Very satisfied with the moving service”
“Made moving easy”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage struggles with consistent delivery and pick-up times, facing numerous complaints about delays and failures to adhere to scheduled timings despite a few reports of being timely.
Recent Reviews Mention...
“delayed three times due to claimed weather”
“They failed to pick up the container as arranged”
“Pods failed to show up or notify me appropriately.”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed feedback, with many customers finding their services overpriced due to unexpected fees and damages, although some appreciate the cost-effectiveness and reasonable pricing.
Recent Reviews Mention...
“overpriced just to hire movers to unload”
“Pods appears to thrive off of incompetence to raise costs.”
“very affordable”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences a wide disparity in customer satisfaction, with numerous reports of poor communication, difficulty reaching customer service, and inconsistent information, though some customers highlighted helpful and responsive interactions.
Recent Reviews Mention...
“didn't communicate refusal to drive in rain or snow”
“Customer service was very helpful”
“worst customer experience I have EVER had”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage generally struggles, with numerous complaints about not adhering to original quotes and adding unexpected charges.
Recent Reviews Mention...
“did not stick to quoted prices”
“kept to the promised price”
“gross misrepresentation of service”
Customer Insights
Cost: $ 2249.00 from 8 reviews
Interstate Move Duration: 11 days from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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