U-Pack makes long-distance relocation easy by providing a speedy, affordable, and convenient alternative to traditional moving methods. This company has sturdy metal containers that can be delivered right to your doorstep. Load it yourself or hire someone else to do it for you. When you’re ready, U-Pack will drive your belongings to your new place or take them to one of its storage facilities, where they’ll be safe and sound. A team of experienced consultants will be at hand to answer any shipping or moving questions that you may have. These professionals only charge for the equipment space you use. Fuel costs are always included in the rates, so there is no need to worry about added or hidden fees. U-Pack's service center in Portland, OR offers guaranteed transit times. You can rest assured that your items will arrive safely within the time frame specified.
U-Pack
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- UPack vs Full Service Comparison
- UPack vs Portable Storage Comparison
- UPack vs Truck Rental Comparison
Awards
Have feedback for U-Pack?
Error. Please try again later.
Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack generally provides a highly efficient, cost-effective, and satisfactory moving experience, evidenced by the predominance of positive feedback despite a few instances of issues.
Recent Reviews Mention...
“they made the cross-country move easy”
“it was a positive experience”
“A lot to like about U-Pack, mostly a good experience”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack generally demonstrates strong performance in delivering and picking up shipments on time, with many customers praising their timeliness, although there are a few instances of delays and communication issues.
Recent Reviews Mention...
“dropped off on time and delivered promptly”
“Trailer was delivered pretty close to the time promised”
“Accurate date estimations”
3. Affordability
Nationwide Average: 7.69/10
U-Pack is frequently praised for offering competitive pricing, significant savings, and transparent costs, positioning it as a highly cost-effective solution for moving needs despite a few mentions of additional expenses for some customers.
Recent Reviews Mention...
“UPack was the best pricing”
“good value”
“Price was reasonable.”
4. Communication
Nationwide Average: 7.53/10
U-Pack generally excels with responsive and effective customer service, maintaining good communication throughout the moving process, though there are isolated instances of communication breakdowns and inconsistency.
Recent Reviews Mention...
“very responsive company”
“responsive customer service”
“Communication was good throughout the process”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack overwhelmingly adheres to its quotations with numerous instances of not only meeting but often exceeding expectations by adjusting costs favorably, despite a few reports of billing and estimate issues.
Recent Reviews Mention...
“pricing as quoted with no surprises”
“credited for not using space and cost less than estimate”
“Payment processing error on their end”
Customer Insights
Cost: $ 5020.00 from 3 reviews
Interstate Move Duration: 5 days from 13 reviews
Great Crew Members
| UPACK team | Praised for the overall smooth and pleasant move experience |
| the drivers | drivers were awesome, professional, and accommodating |
| Colby | Colby was prompt, communicative, and professional |
| ABF Transport | drivers were very courteous and friendly |
| Sabrina | Sabrina helped gain access to stuff |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact U-Pack
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
