Smooth Move People

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HomeChevron RightMoversChevron RightOregonChevron RightPortlandChevron RightSmooth Move People
based on 795+ data points
Circle Info

About Smooth Move People

Smooth Move People, a family-owned and operated moving company, has been serving the Portland, OR metro area for over 30 years. As a full-service moving company, they cater to residential and commercial customers, offering services such as loading, unloading, packing, and supplying of moving materials. They also handle both local and long-distance moves. As a unique selling proposition, the company emphasizes its attention to detail, efficiency, and the unbeatable rates they offer. Evolving from one-man operations, the company now prides itself in providing professional, safe, and reliable moving services. They are licensed and insured, making them a dependable choice for moving services.

Moving Services

  • Residential moving services
  • Commercial/office moving services
  • Loading and unloading services
  • Packing services and supplies
  • Longdistance moving services
  • Local moving services
  • Packing and unpacking services
  • Specialty item moving (e.g. pianos, artwork)
  • Community movers
  • Office moving

Oregon Moving License

Active

Last Checked: 04/21/22
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 10/17/24

USDOT

2097226

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Smooth Move People

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.83/10

Nationwide Average: 8.44/10

Comment Dots

Smooth Move People receives a mix of highly polarized reviews, with customers either praising their professionalism and efficiency or criticizing them for poor service experiences and unprofessionalism.

Reviews Mention icon

Recent Reviews Mention...

excellent job by packers

seamless move

Moved across the country smoothly

2. Punctuality

7.3/10

Nationwide Average: 8.07/10

Comment Dots

Smooth Move People generally receives positive feedback for their timely arrivals and proactive communication, despite some instances of early arrivals or significant delays that negatively impacted customer experiences.

Reviews Mention icon

Recent Reviews Mention...

the movers were on time

on time

crew arrived promptly at 7 AM

3. Affordability

7.68/10

Nationwide Average: 7.69/10

Comment Dots

Smooth Move People presents a divided sentiment where several customers found their pricing to be very fair and a great value, while others felt the services were expensive, often citing charges significantly higher than estimates or expectations.

Reviews Mention icon

Recent Reviews Mention...

it’s affordable

lowest rates in town

such a reasonable price

4. Communication

4.65/10

Nationwide Average: 7.53/10

Comment Dots

Smooth Move People exhibits significant inconsistency, with instances of excellent customer interactions being overshadowed by numerous reports of poor responsiveness, rudeness, and unprofessional behavior.

Reviews Mention icon

Recent Reviews Mention...

office personnel were always helpful and kind

Greg provided simple pricing details

Very rude on phone

5. Stick to Prices

4.57/10

Nationwide Average: 5.99/10

Comment Dots

Smooth Move People frequently faces criticism for charging more than initially agreed, with numerous instances of unexpected fees and inconsistent adherence to quotes, despite a few customers experiencing transparency and fairness in pricing.

Reviews Mention icon

Recent Reviews Mention...

stuck to simple pricing

Different quotes for weekend prices

charged more based on truck size despite initial agreement

Customer Insights icon

Customer Insights

Cost: $ 232.00 from 3 reviews

Hourly Minimum: 1.75 hours from 4 reviews


Local Move Duration: 3.5 hours from 16 reviews

Great Crew Members icon

Great Crew Members

RobertThanks Robert for helping a stressful day not be so terrible
GregGreg provided simple pricing details
HectorHector was reliable, responsible, and hardworking
Jesus, H"ant"zBoth did a fabulous job
Hans,Kerryreally professional and efficient, negotiated tough stairs and tight turns
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Smooth Move People

Location
701 SE Woodward St, Portland, OR, 97202
Phone
(503) 232-6099
Link
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