Smooth Move People, a family-owned and operated moving company, has been serving the Portland, OR metro area for over 30 years. As a full-service moving company, they cater to residential and commercial customers, offering services such as loading, unloading, packing, and supplying of moving materials. They also handle both local and long-distance moves. As a unique selling proposition, the company emphasizes its attention to detail, efficiency, and the unbeatable rates they offer. Evolving from one-man operations, the company now prides itself in providing professional, safe, and reliable moving services. They are licensed and insured, making them a dependable choice for moving services.
Smooth Move People
About Smooth Move People
Additional Cities Served: Vancouver, Gresham, Hillsboro, Beaverton, Tigard, Lake OswegoShow More >
Moving Services
- Residential moving services
- Commercial/office moving services
- Loading and unloading services
- Packing services and supplies
- Longdistance moving services
- Local moving services
- Packing and unpacking services
- Specialty item moving (e.g. pianos, artwork)
- Community movers
- Office moving
Oregon Moving License
Active
Last Checked: 04/21/22Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Smooth Move People
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smooth Move People receives a mix of highly polarized reviews, with customers either praising their professionalism and efficiency or criticizing them for poor service experiences and unprofessionalism.
Recent Reviews Mention...
“excellent job by packers”
“seamless move”
“Moved across the country smoothly”
2. Punctuality
Nationwide Average: 8.07/10
Smooth Move People generally receives positive feedback for their timely arrivals and proactive communication, despite some instances of early arrivals or significant delays that negatively impacted customer experiences.
Recent Reviews Mention...
“the movers were on time”
“on time”
“crew arrived promptly at 7 AM”
3. Affordability
Nationwide Average: 7.69/10
Smooth Move People presents a divided sentiment where several customers found their pricing to be very fair and a great value, while others felt the services were expensive, often citing charges significantly higher than estimates or expectations.
Recent Reviews Mention...
“it’s affordable”
“lowest rates in town”
“such a reasonable price”
4. Communication
Nationwide Average: 7.53/10
Smooth Move People exhibits significant inconsistency, with instances of excellent customer interactions being overshadowed by numerous reports of poor responsiveness, rudeness, and unprofessional behavior.
Recent Reviews Mention...
“office personnel were always helpful and kind”
“Greg provided simple pricing details”
“Very rude on phone”
5. Stick to Prices
Nationwide Average: 5.99/10
Smooth Move People frequently faces criticism for charging more than initially agreed, with numerous instances of unexpected fees and inconsistent adherence to quotes, despite a few customers experiencing transparency and fairness in pricing.
Recent Reviews Mention...
“stuck to simple pricing”
“Different quotes for weekend prices”
“charged more based on truck size despite initial agreement”
Customer Insights
Cost: $ 232.00 from 3 reviews
Hourly Minimum: 1.75 hours from 4 reviews
Local Move Duration: 3.5 hours from 16 reviews
Great Crew Members
Robert | Thanks Robert for helping a stressful day not be so terrible |
Greg | Greg provided simple pricing details |
Hector | Hector was reliable, responsible, and hardworking |
Jesus, H"ant"z | Both did a fabulous job |
Hans,Kerry | really professional and efficient, negotiated tough stairs and tight turns |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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