PODS Moving & Storage has been revolutionizing the moving and storage industry for nearly 25 years. Started as Portable on Demand Storage in 1998, PODS has offered innovative solutions such as portable storage containers and a hydraulic system called PODZILLA to conveniently move and store customers' belongings. Today, with over 3,000 employees, the company operates in the U.S., Canada, Australia, and the U.K., handling more than 6 million moves, including over 1.5 million long-distance ones. Even if you're just looking for movers in Portland, OR, PODS' services range from local to long-distance moving, on-site storage, packing and loading assistance, to car shipping. They even offer additional services for businesses with commercial moving or storage needs. The company is commended for its flexibility, allowing customers to control their moving schedule and store their items in their driveway or PODS' secure facilities. They were named the no.1 moving and storage company in 2023 by Move.org.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Battle Ground, Washougal, St. Helens, Kelso, Scappoose, Portland
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage seems to leave a majority of its customers extremely dissatisfied with their services, despite a few instances of positive feedback.
Recent Reviews Mention...
“total scam and incompetent”
“had a frustrating experience”
“Trust the bad reviews, these people are liars”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage often disappoints customers with delays and miscommunications, despite some instances of on-time deliveries and confirmations.
Recent Reviews Mention...
“they showed up on time”
“the delivery was significantly delayed”
“they didn't show up 4 times”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews, with many customers finding it expensive and encountering higher costs than quoted, while a few others appreciate special deals and flexibility that offered them economic solutions.
Recent Reviews Mention...
“was overcharged”
“extremely expensive due to changing price quotes”
“money grubbing scum bags”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage overwhelmingly struggles with customer service issues, including poor responsiveness and difficulty in scheduling, although there are isolated commendations for their website usability and some instances of clear communication policies.
Recent Reviews Mention...
“the lack of communication was annoying”
“customer service is horrible”
“take absolutely no responsibility”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently faces criticism for not honoring initial quotes, though some customers report satisfaction with pricing consistency.
Recent Reviews Mention...
“overcharged compared to initial quote”
“price quote changes every time I call”
“Will totally screw up your order”
Customer Insights
Cost: $ 5621.00 from 3 reviews
Interstate Move Duration: 10 days from 5 reviews
Great Crew Members
| Hector | Hector was wonderful and skilled |
| Massive thank you to both of the delivery drivers | drivers showed expertise with narrow driveway |
| Hector | Hector was amazing, friendly, and enthusiastic |
| Brandon | went out of his way to find our POD and accommodate us. |
| Colin, Dereck | great job of moving our furniture |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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