Gentle John's Moving & Storage

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Good
based on 4604+ data points
Circle Info

About Gentle John's Moving & Storage

Gentle John’s Moving & Storage is a Damascus-based business that has been serving the Portland, OR area for over two decades. It has a wide range of residential and commercial services, moving everything from small offices and apartments to large office buildings and high-rises. It also offers professional packing, labor-only options, and secure storage solutions. Whether you’re moving to a new town or out of state, this company has what it takes to meet all your moving needs. Gentle John’s understands that moving can be stressful, so it makes sure to provide flexible scheduling, affordable pricing, and top-notch customer care. This team has served more than 117,000 families over the years, giving it a pretty good idea of what clients need and how to make their move successful. Schedule your move today. Gentle John’s friendly staff will be happy to give you a quick moving quote.

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Moving Services

  • Local & Long Distance Moving
  • Packing Services
  • Commercial Moving
  • Storage
  • Unpacking and Setting Up the Home

Oregon Moving License

Active

Last Checked: 04/21/22
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 10/18/24

USDOT

3100803

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

#1 Ranked Movers in Portland, OR 2024 award
Top 10 Movers in Portland, OR 2023 award
Top 10 Movers in Portland, OR 2022 award
Top 10 Movers in Portland, OR 2021 award
Top 10 Movers in Portland, OR 2020 award

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Summarized Review of Gentle John's Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.17/10

Nationwide Average: 8.44/10

Comment Dots

Gentle John's Moving & Storage appears to have a divisive reputation, with some customers reporting excellent and satisfactory experiences marked by professionalism and efficiency, while a significant number of others express severe dissatisfaction citing terrible service and negative incidents.

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Recent Reviews Mention...

fantastic work by the movers

couldn't have asked for a smoother move

Awesome work by movers

2. Punctuality

8.81/10

Nationwide Average: 8.07/10

Comment Dots

Gentle John's Moving & Storage has mixed reviews with several clients praising their timely arrivals and on-time deliveries, while a notable number of customers report issues with lateness, last-minute delays, and significantly increased move times.

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Recent Reviews Mention...

Timely

Picked up and delivered same day.

showed up on time

3. Affordability

7.36/10

Nationwide Average: 7.69/10

Comment Dots

Gentle John's Moving & Storage receives mixed feedback, with some customers finding their services reasonably priced and even cheaper than expected, while a significant number of others regard the company as overpriced, often mentioning unexpected charges and perceived poor value for the cost.

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Recent Reviews Mention...

Super reasonable prices

great price

price gouged us

4. Communication

8.53/10

Nationwide Average: 7.53/10

Comment Dots

Gentle John's Moving & Storage has mixed reviews, with some customers experiencing exceptional service and clear communication, particularly from employees like Andy and Gloria, while others report significant problems with follow-up, rudeness, and organization.

Reviews Mention icon

Recent Reviews Mention...

responsive to our needs

Excellent customer service

Quick response time.

5. Stick to Prices

5.53/10

Nationwide Average: 5.99/10

Comment Dots

Gentle John's Moving & Storage frequently deviates from initial estimates, often leading to customer reports of overcharging and unexpected additional fees, despite a few instances of adhering to quotes.

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Recent Reviews Mention...

did not stick to quoted prices

lied to by Andy

did not stick to quoted prices

Customer Insights icon

Customer Insights

Cost: $ 1457.00 from 19 reviews

Hourly Minimum: 3 hours from 9 reviews


Local Move Duration: 4 hours from 63 reviews

Interstate Move Duration: 2 days from 4 reviews

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Great Crew Members

Luisgreat movers, made the move look easy
Dennis BrownDennis Brown was thanked specifically, implying good service
Stetson,Julieogreat job and were very quick/efficient
Elmer, Louis, VidenFriendly, understanding, and professional
Joel,LuisJoel and Luis were great, made move easy
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Gentle John's Moving & Storage

Location
15252 SE Highway 224 STE C , Damascus, OR, 97089
Phone
(503) 223-7000
Link
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