Gentle John’s Moving & Storage is a Damascus-based business that has been serving the Portland, OR area for over two decades. It has a wide range of residential and commercial services, moving everything from small offices and apartments to large office buildings and high-rises. It also offers professional packing, labor-only options, and secure storage solutions. Whether you’re moving to a new town or out of state, this company has what it takes to meet all your moving needs. Gentle John’s understands that moving can be stressful, so it makes sure to provide flexible scheduling, affordable pricing, and top-notch customer care. This team has served more than 117,000 families over the years, giving it a pretty good idea of what clients need and how to make their move successful. Schedule your move today. Gentle John’s friendly staff will be happy to give you a quick moving quote.
Gentle John's Moving & Storage
About Gentle John's Moving & Storage
Additional Cities Served: Gresham, Hillsboro, Beaverton, Tigard, Lake Oswego, Oregon CityShow More >
Moving Services
- Local & Long Distance Moving
- Packing Services
- Commercial Moving
- Storage
- Unpacking and Setting Up the Home
Oregon Moving License
Active
Last Checked: 04/21/22Not Authorized
for Interstate Moves
Last Checked: 09/11/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Gentle John's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
appears to have a divisive reputation, with some customers reporting excellent and satisfactory experiences marked by professionalism and efficiency, while a significant number of others express severe dissatisfaction citing terrible service and negative incidents.
Recent Reviews Mention...
“fantastic work by the movers”
“couldn't have asked for a smoother move”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
has mixed reviews with several clients praising their timely arrivals and on-time deliveries, while a notable number of customers report issues with lateness, last-minute delays, and significantly increased move times.
Recent Reviews Mention...
“Timely”
“showed up on time”
“Prompt in arrival”
3. Affordability
Nationwide Average: 7.69/10
receives mixed feedback, with some customers finding their services reasonably priced and even cheaper than expected, while a significant number of others regard the company as overpriced, often mentioning unexpected charges and perceived poor value for the cost.
Recent Reviews Mention...
“Super reasonable prices”
“great price”
“price gouged us”
4. Communication
Nationwide Average: 7.53/10
has mixed reviews, with some customers experiencing exceptional service and clear communication, particularly from employees like Andy and Gloria, while others report significant problems with follow-up, rudeness, and organization.
Recent Reviews Mention...
“Excellent customer service”
“responsive to our needs”
“Quick response time.”
5. Stick to Prices
Nationwide Average: 5.99/10
frequently deviates from initial estimates, often leading to customer reports of overcharging and unexpected additional fees, despite a few instances of adhering to quotes.
Recent Reviews Mention...
“did not stick to quoted prices”
“lied to by Andy”
“did not stick to quoted prices”
Customer Insights
Cost: $ 1457.00 from 21 reviews
Hourly Minimum: 3 hours from 9 reviews
Local Move Duration: 4 hours from 63 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Luis | great movers, made the move look easy |
| Dennis Brown | Dennis Brown was thanked specifically, implying good service |
| Stetson,Julieo | great job and were very quick/efficient |
| Elmer, Louis, Viden | Friendly, understanding, and professional |
| Joel,Luis | Joel and Luis were great, made move easy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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