PODS Moving & Storage is an industry leader with nearly 25 years of experience, offering personalized moving and storage solutions tailored to customers' unique needs. The company is based in Eugene, Oregon, and has over 245 Storage Center locations servicing 46 states and 6 provinces. PODS provides a flexible and convenient service, including built-in storage, adjustable scheduling, and the ability to load and unload belongings on your own schedule. They offer multiple container sizes (8-foot, 12-foot, and 16-foot) and additional services such as car shipping, moving supplies, and connection to trusted local labor providers. PODS is renowned for its flexibility, safety, and personalized support.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Springfield, Corvallis, Cottage Grove, Sutherlin, Junction City, HarrisburgShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.43/10
Nationwide Average: 8.44/10
PODS Moving & Storage has received a mix of sentiments ranging from exceptional praise for ease and efficiency to stark criticism for professionalism and communication issues, reflecting varied customer experiences.
Recent Reviews Mention...
“WORST EXPERIENCE OF MY LIFE!”
“charged $1,000 more than agreed”
“PODS worked really well for us”
2. Punctuality
4.68/10
Nationwide Average: 8.07/10
PODS Moving & Storage has received mixed yet leaning towards negative feedback, with complaints about delays and missed timelines counterbalanced by several acknowledgments of on-time deliveries and pickups.
Recent Reviews Mention...
“final pick up driver didn't call to give a 30 minute heads up”
“transit time was too long”
“seamless delivery and pickup”
3. Affordability
4.75/10
Nationwide Average: 7.69/10
PODS Moving & Storage receives a mix of opinions, with some customers finding it reasonably priced and convenient, while a significant number criticize it for being expensive and having unexpected charges.
Recent Reviews Mention...
“Extremely expensive”
“charged $1,000 more than agreed”
“I'd totally recommend using PODS for reasonable cost”
4. Communication
4.28/10
Nationwide Average: 7.53/10
PODS Moving & Storage experiences sharply contrasting reviews with customers citing both excellent, friendly, and efficient service as well as significant difficulties in getting assistance, long hold times, and poor overall customer service communication.
Recent Reviews Mention...
“HOURS AND HOURS/DAYS on hold”
“phone support was great and timely”
“difficulty with communication and getting assistance”
5. Stick to Prices
3.35/10
Nationwide Average: 5.99/10
PODS Moving & Storage generally receives poor feedback due to frequent reports of unanticipated charges and a lack of adherence to original quotes, despite a few instances of satisfactory experiences where costs aligned with initial estimates.
Recent Reviews Mention...
“would not reconsider price change”
“everything went exactly as promised”
“quote was competitive and fair”
Customer Insights
Cost: $ 2354.00 from 4 reviews
Interstate Move Duration: 7 days from 6 reviews
Great Crew Members
| Brooks | helped with incredibly challenging terrain and stayed to assist further |
| Brooks | Brooks was professional and easy to relate to |
| Brooks | extremely helpful and accommodating |
| Brooks | Brooks showed a lot of skill and was helpful |
| Juanite Finnell | was friendly and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
2050 Cross St, Eugene, OR, 97402
(877) 770-7637
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