Emerald Moving

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Very Good
based on 742+ data points
Circle Info

About Emerald Moving

Emerald Moving claims the title of the most sophisticated full-service moving solution in the Willamette Valley. Since 1999, Emerald Moving and Storage has served both commercial and residential customers with moving, storage, and office relocation options. Whether you need to load or unload a rental truck, need full-service packing and supplies, or require transportation of heavy objects such as safes, spas, or pianos, Emerald Moving can handle your relocation needs. These movers serving Salem, OR, are more than just movers – they are moving consultants who will work with you on every level. They will plan your new space, conduct furniture inventory, arrange pre-move meetings, and more.

Additional Cities Served: Eugene, Springfield, Albany, Keizer, Dallas, NewportShow More >

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Moving Services

  • Cheap moving services
  • Local moving services
  • Longdistance moving services
  • Crosscountry moving services
  • Small moving services
  • Piano moving services
  • Pool table moving services
  • Appliance moving services
  • Furniture moving services
  • Commercial moving services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 10/17/24

USDOT

1313831

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Salem, OR 2024 award
Top 3 Movers in Salem, OR 2023 award
Top 3 Movers in Salem, OR 2022 award
Top 10 Movers in Salem, OR 2021 award
Top 10 Movers in Salem, OR 2020 award

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Summarized Review of Emerald Moving

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.87/10

Nationwide Average: 8.44/10

Comment Dots

Emerald Moving appears to receive predominantly high praise for their fast, efficient, and professional moving services, though there are a few reports of overcharging and damaged items.

Reviews Mention icon

Recent Reviews Mention...

fast, efficient, and skilled workers

Lied and overcharged 50% more than the estimate.

great work by loaders

2. Punctuality

8.87/10

Nationwide Average: 8.07/10

Comment Dots

Emerald Moving generally exhibits a high degree of promptness, consistently arriving on time, with several mentions of being early, though they have had a few instances of significant tardiness and missed appointments.

Reviews Mention icon

Recent Reviews Mention...

arrived exactly on time

they arrived seven hours late

They showed up on time

3. Affordability

8.59/10

Nationwide Average: 7.69/10

Comment Dots

Emerald Moving is largely perceived as offering competitive and fair rates, providing good value and efficiency for the cost, despite a few instances of customers feeling overcharged or experiencing price increases.

Reviews Mention icon

Recent Reviews Mention...

cost less than I expected

Charged me 50% more than the estimate.

The hourly rate was competitive and fair

4. Communication

7.06/10

Nationwide Average: 7.53/10

Comment Dots

Emerald Moving seems to have mixed experiences where numerous customers praise the friendliness, professionalism, and responsiveness of staff like Sandy, but others express frustration with poor responsiveness, miscommunication, and unhelpful service from management and receptionists.

Reviews Mention icon

Recent Reviews Mention...

Nothing they will do about my issue.

lack of realistic information from dispatcher

company is yet to communicate scheduling details

5. Stick to Prices

7.18/10

Nationwide Average: 5.99/10

Comment Dots

Emerald Moving generally adheres to their estimates with many customers appreciating their accuracy and no hidden fees, although there are noted instances of dissatisfaction regarding price changes and overcharging.

Reviews Mention icon

Recent Reviews Mention...

Insisted on a higher price than quoted.

No hidden fees, cost broken down before start

took less time than estimated

Customer Insights icon

Customer Insights

Local Move Duration: 4 hours from 9 reviews

Interstate Move Duration: 4 days from 3 reviews

Great Crew Members icon

Great Crew Members

Scott, Mattboth kind, respectful, and friendly
Sawyer, David, Zacawesome during the move
ScottScott and his team know exactly what to do with my piano
JohnJohn was very apologetic and resolved the overcharge
Sandy, David, Sawyerquality people, very helpful, did all the hard work
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Emerald Moving

Location
4630 Cloudburst Way, Eugene, OR, 97402
Phone
(541) 343-6155
Link
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