Cross Town Movers is a reputable local and interstate mover in Oregon, boasting over 24 years of trusted service. This Eugene, OR mover has an established presence with numerous locations across Oregon, more than 75 full-time staff, and a fleet of 25 trucks and trailers. Known for its various full-service and self-service moving and storage options, you can tailor your relocation to suit your specific needs. The commendable team of Salem, OR movers at Cross Town Movers was distinguished as Bekins Agent of the Month in June 2020, earned the Angie’s Super Service provider title consecutively from 2011 through 2018, and won The Register-Guard Readers’ Choice award in 2019. This respected moving company's staff is clean-cut, professional, and full-time. You’ll experience a superior level of service and adept attention to detail when you select Cross Town Movers for your next move.
Cross Town Movers / Bekins Van Lines
About Cross Town Movers / Bekins Van Lines
Additional Cities Served: Eugene, Bend, Medford, Springfield, Albany, KeizerShow More >
Moving Services
- Local Moving
- Statewide Moving
- Interstate Moving
- Office Moves
- Packing Service
- Loading Service
- InHouse Moves
- SelfStorage
- MobileStorage
- Moving Supplies
Awards
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Summarized Review of Cross Town Movers / Bekins Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Cross Town Movers / Bekins Van Lines receives overwhelming praise for their professionalism and exceptional service, though a few significantly negative experiences stand out amidst the largely positive feedback.
Recent Reviews Mention...
“Craig & Logan did a great job”
“terrible experience and cost significantly higher than the estimate”
“Alex and Chad made our move go quick and easy”
2. Punctuality
Nationwide Average: 8.07/10
Cross Town Movers / Bekins Van Lines generally receives high commendations for being on time and prompt, notwithstanding a few instances of difficulties and delays.
Recent Reviews Mention...
“They were on time”
“They were on time”
“Gave us a reminder call beforehand”
3. Affordability
Nationwide Average: 7.69/10
Cross Town Movers / Bekins Van Lines generally offers great value and reasonable rates, though a few customers have had experiences with unexpected costs and perceived overcharges.
Recent Reviews Mention...
“ended up being over $21K due to added charges”
“all at a great price”
“definitely worth every penny”
4. Communication
Nationwide Average: 7.53/10
Cross Town Movers / Bekins Van Lines generally receives praise for being responsive, helpful, and ensuring clear communication throughout the moving process, though a few instances of poor communication and unprofessionalism are noted.
Recent Reviews Mention...
“rude and unprofessional communication”
“Gave us a reminder call beforehand”
“Very poor communication and customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Cross Town Movers / Bekins Van Lines has mixed reviews but leans towards negative experiences, with several customers reporting significant underestimations, unexpected charges, and discrepancies between initial quotes and final costs.
Recent Reviews Mention...
“low-balled estimate and undisclosed charges”
“Estimate was significantly underestimated”
“offered settlement exactly what I paid for insurance”
Customer Insights
Cost: $ 2707.00 from 4 reviews
Local Move Duration: 3.25 hours from 16 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Craig, Logan | they were on-time and worked hard |
| Darin, Robert | Darin and Robert - hard working and did an excellent job |
| Jesse, Chris | Jesse and Chris did an excellent job |
| Alex, Chad | Alex and Chad made move quick and easier |
| Matt, Josh | courteous, professional, listened, and improvised well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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