PODS Moving & Storage has been in business for nearly 25 years, offering flexible and convenient moving and storage solutions. The company provides portable storage containers, allowing customers to store and access their belongings directly in their driveway. PODS offers multiple container sizes, including 8-foot, 12-foot, and 16-foot options. Acknowledged as a well-rounded provider within the scope of moving services in Oregon City, OR, the company's services include built-in storage, adjustable scheduling, and the ability to load and unload belongings on the customer's schedule. In addition to the core moving and storage services, PODS also provides packing supplies, connection to trusted local labor providers, and car shipping assistance. The company operates in the United States, Canada, Australia, and the United Kingdom.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Oregon City, West Linn, Milwaukie, Canby, Troutdale, GladstoneShow More >
Moving Services
- Residential Moving
- LongDistance Moving
- Storage Services
- Packing and Loading Assistance
- Moving Supplies
- Car Shipping
- Local Moving
- Commercial Moving
- Contents Protection
- Hourly Moving Assistance
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage elicits mixed reviews with a significant number of customers reporting excellent service and experiences, but also a notable portion expressing severe dissatisfaction regarding service, reliability, and cost.
Recent Reviews Mention...
“couldn't be happier with the service”
“worst experience ever”
“PODS is an excellent service model”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has a mixed track record, with several customers lauding their timely deliveries while a significant number express dissatisfaction due to lateness and poor communication regarding scheduling.
Recent Reviews Mention...
“they were late and lacked proper communication”
“pod arrived on time in both locations”
“the schedule was adhered to”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews, with some customers finding it a cost-effective solution compared to traditional moving companies, while a significant number criticize it for high costs, unexpected fees, and billing issues.
Recent Reviews Mention...
“cost is so much cheaper than a moving company”
“bad billing and pricing issues”
“extremely expensive considering the poor service”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences significant inconsistencies, with numerous instances of poor customer service, miscommunication, and unresponsiveness, alongside instances of excellent service and responsiveness, leading to a polarized customer perception.
Recent Reviews Mention...
“employees on the phone were the best”
“horrible customer service”
“no updates or proactive communication was provided”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has a predominantly negative reputation, with numerous customers reporting unexpected charges, billing inconsistencies, and failure to adhere to initial quotes.
Recent Reviews Mention...
“bad billing and pricing issues”
“got the extra day without cost”
“invoicing is atrocious and results in a higher total cost”
Customer Insights
Cost: $ 1249.00 from 3 reviews
Interstate Move Duration: 15 days from 7 reviews
Great Crew Members
| Aron W | Aron placed the pod perfectly and opened a blocked door |
| Christopher, Logan | Christopher was excellent in placement, Logan was great in maneuvering |
| Chris | very helpful & informative |
| Colin, Dereck | Great job and efficient |
| Randy | Randy was extremely patient and accommodating. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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