With nearly 25 years in operation, PODS Moving & Storage has revolutionized the moving and storage industry with their innovative portable storage containers. Based in Oklahoma City, OK, their operations extend beyond this city to service locations across the United States, Canada, Australia, and the United Kingdom. Services offered by the company include local moving, long-distance moving, and both on-site and off-site storage services, along with packing, loading assistance, and car shipping. Known for their flexible and personalized solutions, PODS caters to each customer's unique needs.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Norman, Edmond, Moore, Midwest City, Shawnee, Ponca CityShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage appears to largely disappoint customers with significant issues in service reliability, timely deliveries, and customer satisfaction, despite a rare expression of gratitude for good service.
Recent Reviews Mention...
“great work by movers”
“did not like anything about the company”
“felt trapped by hidden fees and forced extended rental”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has predominantly let customers down with late deliveries, though there is at least one instance of timely service.
Recent Reviews Mention...
“they were on time every single time”
“did not pick up”
“they left me waiting for hours”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for being very expensive according to customer feedback.
Recent Reviews Mention...
“competitive pricing with USAA discount factored”
“extremely expensive due to being overcharged”
“charged full price plus unexpected fees for unused service”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage consistently disappoints customers with its poor, confusing, and often unresponsive customer service, reflecting a significant issue in handling and resolving concerns effectively.
Recent Reviews Mention...
“fantastic initial phone rep and customer service”
“customer service isn't in the US”
“Sales people are confusing and not coordinated ”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has received mixed reviews, with some customers experiencing unexpected charges while one reported no price alteration.
Recent Reviews Mention...
“admit to overcharging for short term use”
“did not stick to quoted prices due to hidden fees”
“did not stick to quoted prices”
Customer Insights
Cost: $ 1766.00 from 9 reviews
Great Crew Members
Vernon | professional and friendly |
Kevin | Kevin showed kindness and professionalism, fixed issues quickly |
Norman,Midwest City | big thanks to both teams for coordination |
Jacob | Jacob was very nice and agreed to credit charges |
Don | Don demonstrated exceptional kindness and empathy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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