Atlas Van Lines has been in the moving business for over 70 years, providing local and long-distance moving services across Silverton, OH. They are based in Evansville, Indiana, with over 350 local movers present throughout the nation. Atlas offers a wide range of services, including residential moves, corporate relocation, military, government, and international moves. They take pride in their service excellence, quality network of local movers, and commitment to customer satisfaction. As one of the largest moving companies in the United States, Atlas takes a personalized approach to ensure a smooth and stress-free moving experience.
Atlas Van Lines
About Atlas Van Lines
Moving Services
- Residential Moves
- Long Distance Moves
- Corporate Relocation
- International Moves
- Packing
- Furniture Movers
- Fast, Small Moves
- Storage
- Additional Moving Services
- Moving Special Items
Have feedback for Atlas Van Lines?
Error. Please try again later.
Summarized Review of Atlas Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Atlas Van Lines displays a sharply polarized reputation, with numerous clients encountering severe service failures and item damages while an equal number of customers report exceptionally positive experiences, highlighting professionalism, efficiency, and satisfaction.
Recent Reviews Mention...
“everything was broken despite careful labeling”
“not satisfied with overall service”
“Shelter was great from start to finish”
2. Punctuality
Nationwide Average: 8.07/10
Atlas Van Lines demonstrates inconsistent performance with several instances of timely deliveries but also a significant number of complaints regarding late pickups, delivery delays, and lack of timely communication.
Recent Reviews Mention...
“arrived right at the beginning of the window”
“extremely late in delivering my goods”
“didn't even get picked up for 14 days”
3. Affordability
Nationwide Average: 7.69/10
Atlas Van Lines garners a predominantly negative perception due to numerous reports of unexpected and significantly higher charges than initially quoted, alongside a few attestations to its competitive pricing and satisfaction with costs under budget.
Recent Reviews Mention...
“move costs more than $14,000 USD”
“expensive and not worth the price”
“Cost: $16,300 for a 3 bedroom move”
4. Communication
Nationwide Average: 7.53/10
Atlas Van Lines exhibits a polarizing performance where some customers praise the responsiveness and helpfulness of specific team members, but a substantial number of reviews criticize the company for poor communication practices, including rude customer service, lack of follow-up, and inconsistent information, leading to overall frustration among many clients.
Recent Reviews Mention...
“Dawn was efficient in answering my questions”
“Jarla was quick to respond to any question”
“called the day before to confirm arrival time”
5. Stick to Prices
Nationwide Average: 5.99/10
Atlas Van Lines frequently fails to maintain their initial price estimates, often resulting in higher charges than customers were initially led to expect.
Recent Reviews Mention...
“did not stick to the quoted details”
“refused claim for stolen items”
“unexplained signed documents, regret big time”
Customer Insights
Cost: $ 11508.00 from 8 reviews
Interstate Move Duration: 10 days from 25 reviews
Great Crew Members
Dawn | Dawn was helpful and professional |
Jarla | Jarla was professional and responsive |
Brian | Brian made the stressful situation easier with his big smile |
Brian, Adam, Christian, Eric | great team and experienced |
Cam, Bradley | Cam & Bradley were exceptional, hard working |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Atlas Van Lines
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now