American Way Van & Storage is a family-owned and operated moving company that serves Dayton and the surrounding communities with both local and long-distance relocation services. It is partnered with National Van Lines which is a worldwide leader in residential moving services. American Way Van & Storage offers more than just residential moving services and can handle your commercial relocation as well. It ensures that the day-to-day operations of your business remain uninterrupted with its logistics, distribution, and storage solutions. American Way Van & Storage is fully licensed and insured. If you are looking for other movers in Akron, OH, you can check our page. It provides a list of safe, reliable, and efficient moving companies in Akron. American Way Van & Storage screens all of its employees, giving you peace of mind that your belongings are handled with the utmost professional care.
American Way Van & Storage
About American Way Van & Storage
Additional Cities Served: Dayton, Springfield, Kettering, Middletown, Beavercreek, Huber HeightsShow More >
Moving Services
- Local Residential Moving
- National Moving
- Commercial Movers & Relocation Specialists
- Storage Facilities
- Packing & Crating
- Moving Supplies
- Corporate Relocation
- International Moving
- Government Moving
- Apartment Movers
Ohio Moving License
Active
Last Checked: 02/25/22Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of American Way Van & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
generally receives praise for its moving services, featuring numerous accounts of excellent customer service, professional movers, and smooth moving experiences, despite a handful of severely negative reviews expressing dissatisfaction with service, pricing, and handling of items.
Recent Reviews Mention...
“horrible experience with the move”
“team did a terrific job”
“pleased with the move”
2. Punctuality
Nationwide Average: 8.07/10
generally receives high praise for their on-time arrivals and consistent updates, despite a few instances of delays and lack of communication.
Recent Reviews Mention...
“ONE person showed up over four hours late”
“move completed in the same day”
“Right on time with both loading and drop-off”
3. Affordability
Nationwide Average: 7.69/10
generally offers competitive and reasonable pricing, though there are notable concerns regarding unexpected charges and perceptions of being overpriced by some customers.
Recent Reviews Mention...
“most competitive bid”
“Safely delivered under budget”
“American Way provided a very competitive price”
4. Communication
Nationwide Average: 7.53/10
generally receives high praise for responsiveness and attentiveness, especially from key staff members like Eric and Thomas, though a few negative experiences highlight issues with honesty, responsiveness, and professionalism.
Recent Reviews Mention...
“salesperson lied about key aspects of our move”
“Thomas was responsive to unique requests”
“Eric was so helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
has mixed feedback with several customers facing unexpected charges and discrepancies in pricing, despite others praising their adherence to quotes and lack of hidden fees.
Recent Reviews Mention...
“unexpected expenses due to multiple issues”
“sales rep lied to me about pricing”
“no deposit required until delivery”
Customer Insights
Interstate Move Duration: 2 days from 6 reviews
Great Crew Members
| Thomas | Thomas did an excellent job handling requests |
| Eric Wright, Jay Howard | Eric was always helpful and Jay kept me informed |
| Eric Wright, John Loyd | Eric and John were especially highlighted for praise |
| Eric Wright,Trey Foster | Eric did in-person inventory and followed up, Trey communicated timeline well |
| Eric Wright | Eric truly cared about our experience |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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